Adventure Tours UK | B Corp
Tailor-made Tour Specialist
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Company Description
Adventure Tours UK is an ambitious B Corp-certified tour operator, showcasing the very best of the UK to travellers from around the world. We specialise in creating unforgettable active and sustainable travel experiences, priding ourselves on delivering exceptional guest service, authentic experiences and responsible tourism.
We’re now looking for a Tailor-made Tour Specialist to join our team.
This is not a traditional sales role. It’s not a traditional operations role either.
This is a unique hybrid position for someone who loves both the commercial challenge of winning business and the satisfaction of delivering exceptional trips once they are booked.
Role Description
You will be the dedicated point of contact for our tailor-made guests, managing their journey from initial enquiry right through to their return home.
During our peak booking period, you will focus on:
- Converting enquiries into booked trips
- Building relationships with guests
- Creating bespoke itineraries
- Producing compelling, commercially-sound proposals
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During our busy travel season, you will switch gears into operations mode; coordinating logistics, managing supplier partners, supporting guests on tour and ensuring everything runs smoothly behind the scenes.
If you enjoy variety, ownership and making things happen, this is the role for you.
Requirements
We are looking for someone with:
- Experience within travel sales, tailor-made travel, tour operations or a related travel environment
- Strong UK destination knowledge
- Excellent written and verbal communication skills
- Strong organisational and administrative abilities
- Commercial awareness and confidence discussing travel proposals and pricing
- Excellent attention to detail
- Confidence using CRM systems and business software
- The ability to prioritise and manage competing demands
- A positive, solutions-focused attitude
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What you will get
- Part time, permanent position: 25 hours per week
- £30,000 – £32,000 per annum (pro rata) (DOA)
- Hybrid role*, with one monthly in-person meet up
- Semi-flexible hours Monday – Friday
- 22 days annual leave, plus public holidays (pro rata)
- An additional day of leave on your birthday
- Up to 7 charity days per year volunteering on our own social & environmental initiatives
- Health cash plan, giving you money back on everyday healthcare costs**
- Pension contributions**
*Candidates must be based in the North Wales / North West England region due to the regular meet ups and charity days which are held in North Wales
*Subject to successful completion of 3 month probationary period
If this sounds like you, please send your CV and a covering letter to careers@adventuretoursuk.com
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