Serco Plc
Talent Acquisition Consultant
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Talent Acquisition Consultant – Mobilisation Campaign
6 Months Fixed Term Opportunity
Hybrid – Attached to Solihull
Salary – Circa £35,000 pro rata – dependent on experience
Join our team and support the mobilisation one of Serco’s most prestigious public sector contracts.
We're looking for an experienced Talent Acquisition Consultant to play a pivotal role in the mobilisation of a major, high-profile public sector contract. As part of Serco's Talent Acquisition team, you'll lead recruitment activity that is critical to the successful delivery of this nationally significant mobilisation.
This is an exciting opportunity to take ownership of a large-scale recruitment campaign, delivering high volume hires across a diverse portfolio of roles. The majority of recruitment will focus on contact centre and corporate positions, alongside a number of specialist and niche vacancies, giving you variety while allowing you to make a real impact from day one.
If you're an accomplished recruiter with experience delivering successful volume recruitment campaigns and enjoy managing the full recruitment lifecycle, we'd love to hear from you.
What you'll be doing
You will take ownership of end-to-end recruitment, including attracting, assessing and appointing exceptional talent.
Your responsibilities will include:
- Managing the full recruitment lifecycle from briefing through to offer, contracts and onboarding.
- Delivering high-volume recruitment campaigns for contact centre and corporate roles within demanding mobilisation timescales.
- Recruiting specialist and niche positions through proactive sourcing and market mapping.
- Designing and facilitating assessment and selection processes that deliver an excellent candidate and hiring manager experience.
- Managing assessment, selection, offer management, contracts and onboarding to ensure a seamless recruitment journey.
- Building and nurturing talent pools to support immediate and future hiring requirements.
- Working closely with Recruitment Marketing to develop engaging attraction campaigns and strengthen our employer brand.
- Providing market insights and recruitment intelligence to support workforce planning and hiring decisions.
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What we're looking for
We're looking for an experienced recruiter who thrives in a fast-paced, delivery-focused environment and has a proven track record of managing complex volume recruitment campaigns.
You'll bring:
- Previous experience delivering high-volume recruitment campaigns, ideally within an in-house Talent Acquisition function.
- Proven capability managing multiple vacancies and stakeholders simultaneously while maintaining a high-quality candidate experience.
- Experience managing end-to-end recruitment, including attraction, assessment, selection, offer management, contracts and onboarding.
- Strong sourcing capability with experience using LinkedIn Recruiter, CRM platforms and other innovative sourcing techniques.
- Excellent stakeholder management skills with the confidence to influence and advise hiring managers.
- A data-driven approach, with experience working to recruitment SLAs, KPIs and mobilisation deadlines.
- Experience using ATS and CRM systems, with exposure to AI sourcing tools such as Phenom being advantageous.
What will make you successful?
You'll be someone who enjoys working at pace, thrives on delivering ambitious hiring targets and can balance volume recruitment with quality outcomes.
You'll also demonstrate:
- Resilience and adaptability in a fast-moving environment.
- A target-driven and delivery-focused mindset.
- Creativity in sourcing and attracting talent.
- Excellent organisational and prioritisation skills.
- A collaborative approach and passion for delivering an outstanding candidate experience.
Why Serco?
At Serco, you'll join our Talent Acquisition team and play a key role in delivering recruitment for one of our most significant mobilisation programmes. You'll have the opportunity to influence hiring strategies, partner with senior stakeholders and help build the teams that will deliver vital public services.
If you're an experienced recruiter looking for your next challenge and enjoy delivering end-to-end recruitment within a fast-paced mobilisation environment, we'd love to hear from you.
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What we offer
- 25 days annual leave plus bank holidays - pro rata
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
A little bit about us
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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