Serco Plc
Talent Acquisition Coordinator
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Talent Acquisition Coordinator
6 Month Fixed Term Opportunity
Hybrid – Attached to Homer Road, Solihull, B91 3QJ
Full Time, Permanent
Band 6 / £28,000–£32,000 (dependent on experience)
Join Serco’s Talent Acquisition team and play a key role in delivering recruitment across our Group and Corporate Functions.
We’re looking for an experienced Talent Acquisition Coordinator (TAC) to join the team on a 6-month fixed term contract. This is a hands-on recruitment role supporting a broad portfolio of vacancies across functions including Finance, Digital, HR, Growth, Legal and Communications and other corporate disciplines.
While this is a Coordinator role, we’re looking for someone operating at an experienced TAC level who can take ownership of their recruitment workload and work with a high degree of autonomy. You’ll manage a busy portfolio of around 20–35 vacancies at any one time, including roles up to Band 3 (senior management), working closely with hiring managers and candidates to keep recruitment moving at pace.
This is an ideal opportunity for someone with solid in-house Talent Acquisition experience who is confident managing multiple vacancies, stakeholders and priorities with minimal hand-holding, and who enjoys being part of a collaborative team.
As part of this you’ll:
- Take ownership of the day-to-day recruitment activity across your portfolio, ensuring vacancies progress smoothly from approval through to offer and onboarding.
- Your responsibilities will include:
- Managing a portfolio of approximately 20–35 live vacancies across a range of Group and Corporate Functions.
- Coordinating recruitment activity for Band 3 and below roles, including Finance, HR, Commercial, Legal, Technology and Communications positions.
- Working closely with hiring managers to understand requirements, agree recruitment activity and keep processes moving.
- Managing candidate communication throughout the recruitment process, ensuring a professional and engaging candidate experience.
- Coordinating interviews, assessments, feedback and selection activity, managing diaries and competing stakeholder priorities.
- Supporting attraction and sourcing activity, including working with LinkedIn Recruiter, recruitment systems and other sourcing tools where required.
- Managing candidate pipelines and ensuring ATS records, recruitment data and vacancy information are accurate and up to date.
- Supporting offer management, pre-employment checks and onboarding, working with internal teams to ensure a smooth candidate journey.
- Providing regular updates on recruitment progress, highlighting delays, risks and actions required.
- Building effective relationships with hiring managers, candidates and wider HR and Talent Acquisition colleagues.
- Supporting wider team activity including talent pipeline administration, research, reporting and continuous improvement.
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What you’ll need to do the role:
We’re looking for an experienced recruitment professional who is organised, proactive and confident managing a busy workload independently. You’ll have a strong track record of delivering recruitment across multiple vacancies and stakeholders, ideally within an in-house Talent Acquisition environment.
You’ll bring:
- Strong in-house recruitment experience, ideally within a corporate or professional services environment.
- Proven experience managing a high volume of vacancies simultaneously, ideally around 20–35 live requisitions across different disciplines.
- Experience recruiting across corporate functions such as Finance, HR, Commercial, Legal, Technology or Communications.
- Confidence managing recruitment processes from vacancy approval through to offer and onboarding.
- Strong stakeholder management skills, with the ability to build trusted relationships with hiring managers and confidently manage expectations.
- Excellent organisation and prioritisation skills, with the ability to keep multiple recruitment processes moving at pace.
- Experience using an ATS and recruitment systems, with exposure to platforms such as Phenom, Workday or LinkedIn Recruiter advantageous.
- Strong written and verbal communication skills and a genuine commitment to delivering a great candidate experience.
- A proactive approach and the confidence to work with a high degree of autonomy.
Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
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What we offer:
- Flexible working considered
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
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