The AA
Talent Acquisition Delivery Manager
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Company Description/ Business Unit
Location: Oldbury (hybrid working 3 office days per week)
Employment Type: Full time / Permanent
For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Talent Acquisition Delivery Manager, you’ll play a key part to our success and join us on this exciting motoring journey.
This is the job
We’re looking for an experienced Talent Acquisition Delivery Manager to lead high-volume recruitment across some of The AA’s largest and most operationally critical areas, including Roadside, Customer Operations and Claims.
We need a strong people leader who knows how to create clarity, pace and accountability in a busy recruitment environment, and who can get the best from a team while keeping a firm grip on performance.
You’ll be responsible for turning significant workforce demand into hiring outcomes, understanding what is happening across your recruitment funnels, spotting risks early and making sure action follows.
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You’ll work closely with senior operational and People leaders, using data, market insight and your own recruitment expertise to influence decisions and challenge where something needs to change.
What will I be doing?
- Lead and develop the team, setting clear expectations, coaching performance and creating an engaged, accountable and high-performing environment.
- Own recruitment delivery across high-volume operational areas, ensuring hiring plans remain aligned to workforce demand, growth and attrition.
- Know your numbers, maintaining a strong grip on pipelines, conversion, interviews, offers, starters, forecasts and emerging risks.
- Turn insight into action, using recruitment data and market intelligence to identify what needs to change and drive better outcomes.
- Partner and influence, building credibility with senior stakeholders and confidently challenging hiring plans, priorities and approaches.
- Push for better, bringing fresh thinking to attraction, selection, technology and the way we deliver recruitment.
What do I need?
We’re looking for a TA leader with energy, commitment and a genuine passion for leading recruitment teams and delivering brilliant outcomes for the business and our candidates.
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Additional Information
You’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Performance related bonus
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
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