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Join Zepz: Breaking Down Borders, Together
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.
Who You'll Be Joining
We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like our own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live By
Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our Team
We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our London office. Alongside a great office environment, think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
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About the Role
As Talent Acquisition Manager you will lead our Global TA team. Your proven experience recruiting senior leadership roles is the foundation for success in this high pace, outcomes driven team. You will lead a small team of TA Partners, to refine, redesign, improve and strengthen hiring strategy, philosophies, AI utilisation & process improvements to set the team up for further future success. Partnering with senior leaders across Zepz on workforce planning, hiring strategies, and driving operational processes to ensure every hire raises the bar. You will be an accomplished leader able to develop meaningful relationships across all functions, particularly ProdEng.
Key Responsibilities
Management:
- Lead, develop, and coach a small and successful team of TA partners, building on expectations for performance, pipeline quality, and hiring outcomes
- Partner with senior leadership on workforce planning and hiring priorities
- Own recruiting operational processes, ensuring team capacity flexes with frequently changing business priorities
- Drive hiring process improvements by analysing data, identifying blockers, and implementing changes that improve consistency, velocity and quality of hire, using AI as a driver, whilst keeping the human element where required.
- Build a high-performance team culture based on accountability, collaboration, and continuous improvement.
Recruitment:
- Recruiting 'bar-raisers' in key senior level roles across our global functions;
- Teaming up with hiring managers to build out the ideal candidate profile
- Refining interview loops to elevate our assessment quality and maximize the candidate experience, whilst ensuring consistent diversity within the loops;
- Acting as a trusted TA advisor with strong knowledge of our talent pools;
- Nurturing a healthy pipeline of qualified talent to meet our upcoming team needs;
- Screening CVs and interviewing candidates to ensure fair and consistent outcomes;
- Championing Zepz as an employer of choice across all our global talent hubs;
- Driving the offer process and successfully onboarding new team members while keeping candidate experience exceptional; &
- Leveraging modern sourcing methods to bring top-tier, diverse talent into our fully distributed teams.
- Drive the complete overhaul of our TA metrics, reporting, and insights to deliver data-driven decision-making directly to business leaders to help improve operational performance.
- Working in close collaboration with the team, lead the integration of AI and modern and creative sourcing methodologies to transform internal and external processes, with the aim of accelerating hiring velocity while elevating both team efficiency and the candidate experience.
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What you bring to the table
- Strong recruiting experience across the full TA cycle (talent mapping, sourcing, interviewing, offer process completion), and leading and improving internal TA teams;
- Strategic Partnership: Proven track record of teaming up with senior leaders to shape hiring strategy and workforce planning in a dynamic private company environment.
- Team Leadership: An experienced leader who is passionate about coaching, building, and scaling high-performing talent teams in fast-paced fintech environments.
- Data-Driven Insights: Rely on a clear, data-informed approach to manage pipelines, create and implement a reporting strategy and turn recruiting metrics into straightforward, strategic next steps for leadership.
- Familiarity with ATS and recruitment analytics tools.
- Responsible AI Workflow: Championing the thoughtful use of generative AI, keeping a strong human touch to streamline workflows, manage costs, and keep quality high.
- A proven track record of delivering results in a dynamic, high-growth environment, meeting ambitious timelines and KPIs;
- High ambition, self-motivation, and passion about our vision
- Exceptional communication skills, both verbal and written
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join. Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
Ready to Apply? Let’s Go.
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