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Talent & Development Apprentice
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Talent & Development Apprentice
We are looking for a Talent & Development Apprentice to support both our Talent Acquisition and Learning & Development teams. This is a unique opportunity to gain hands-on experience across the full employee lifecycle, from attracting and hiring talent to supporting their onboarding, training and development.
In this role, you will play a key part in ensuring both our recruitment and training processes run smoothly across our global offices. You’ll support a wide range of activities, from coordinating interviews and communicating with candidates to organising induction programmes and maintaining our Learning Management System (LMS).
This is a varied, fast-paced and rewarding position where you will work closely with experienced colleagues across both teams, gaining exposure to recruitment, onboarding and internal development programmes, while contributing to an excellent experience for both candidates and employees.
Over time, you will develop a strong foundation in both Talent Acquisition and Learning & Development, giving you a broad skillset and excellent progression opportunities within HR.
Talent Acquisition Responsibilities
- Supporting the end-to-end recruitment process across multiple roles and locations
- Posting job adverts, reviewing applications and coordinating interviews
- Communicating with candidates and ensuring a smooth, positive experience
- Helping to keep our processes organised, efficient and candidate-focused
- Other ad-hoc tasks to support the wider team, which could include researching salaries, writing copy for emails, drafting marketing materials for LinkedIn or developing job adverts
Learning & Development Responsibilities
- Acting as a key point of contact for training administration and responding to queries from colleagues globally
- Supporting and maintaining our Learning Management System (LMS)
- Coordinating our global induction programme, including scheduling sessions and preparing materials like tailored induction packs
- Supporting the delivery and follow-up of training sessions where required
- Coordinating external training courses and managing related administration
- Maintaining and updating internal guides and process documentation
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The successful candidate will work towards the Level 3 Chartered Institute of Personnel and Development (CIPD) Foundation Certificate in HR Support, which usually takes around 16 months to complete. The apprenticeship training will be provided by BPP and will include tutor support, access to a virtual learning environment and regular webinars. Further details about the apprenticeship can be found here: https://www.bpp.com/courses/leadership-and-management/apprenticeships/hr-support
Where you'll work
4th Floor 50/60 Station Road
Cambridge
CB1 2JH
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
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Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Essential qualifications
GCSE in:
- Maths and English (grade Grade 6 or higher/equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
- A commitment to maintaining the confidentiality of HR data and an understanding of its sensitive nature
- A friendly and approachable demeanour alongside dedication to providing excellent customer service
- Some experience using the Microsoft Office suite is advantageous but not essential, as training would be provided
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This will be a fixed-term contract.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000038977.
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