Quilter
Talent Management & Development Specialist
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Fixed Term Contract Duration - 10 Months
About The Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About The Role
Level: 4
Department: HR
Location: Southampton, United Kingdom (With travel to London / other Quilter offices as required)
Contract Type: Fixed Term Contract
Contract Length: 12 months
Regulated/Non-Regulated: Non-Regulated
This maternity cover position plays an important role in supporting Quilter's ambition to become a more skills and capability-led organisation.
The role enables Quilter's workforce capability strategy by turning skills insight into targeted development solutions, maximising Skills & Growth Levy (apprenticeship levy) investment and ensuring development activity is focused on closing priority capability gaps.
Working closely with HR, Learning, Data and business stakeholders, you will help identify and prioritise organisational capability needs, translate those needs into practical development opportunities and provide insight on the effectiveness of learning interventions. A particular area of focus will be supporting Quilter's ongoing development of AI, digital and future workforce capabilities.
The role combines capability insight, stakeholder engagement and programme coordination to ensure development activity is evidence-based, aligned to business priorities and delivers measurable impact.
Support the design and delivery of Quilter’s talent management and development strategy across our organisation:
Key Responsibilities:
Workforce Capability Insight & Skills Gap Analysis
- Identify, analyse and prioritise organisational and functional capability gaps aligned to business strategy and future workforce requirements.
- Maintain a clear view of priority capability needs and development activity across the organisation.
- Gather and analyse workforce, learning and talent data to provide evidence-based capability insights.
- Support the development of capability frameworks, skills assessments and workforce capability reporting.
- Provide recommendations to HR and business stakeholders on emerging capability risks and opportunities.
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Talent & Succession Management
- Lead the coordination of Quilter's annual talent and succession review process, ensuring consistency, quality and timely completion across the organisation.
- Maintain oversight of talent and succession information and reporting, ensuring accurate data supports workforce planning and decision-making.
- Identify succession risks, critical role dependencies and future leadership capability requirements.
- Produce talent and succession insights on bench strength, succession readiness, talent pipelines and organisational risk.
- Use talent and succession insights to inform capability-building and development priorities.
- Support continuous improvement of talent and succession processes, tools and reporting.
Capability Development & Learning Solutions
- Translate workforce capability priorities into practical development pathways, learning journeys and upskilling opportunities.
- Support the design and delivery of targeted capability development initiatives aligned to identified skills gaps.
- Partner with Learning and HR colleagues to ensure solutions address organisational capability needs.
- Support organisation-wide capability programmes, including AI, digital and future workforce skills initiatives.
- Monitor participation, completion and impact measures to assess the effectiveness of development interventions.
- Ensure development activity remains aligned to evolving business priorities.
Skills & Growth Levy Management
- Lead day-to-day management, governance and optimisation of Quilter's Skills & Growth Levy.
- Identify opportunities to use levy funding to address priority organisational capability gaps.
- Manage relationships with training providers and external partners.
- Monitor levy utilisation, programme effectiveness and return on investment.
- Ensure compliance, governance and reporting requirements are met.
- Provide regular reporting on levy utilisation, outcomes and future opportunities.
Stakeholder Engagement & Collaboration
- Build effective relationships across HR, Learning, and business teams.
- Act as a key link between workforce capability insight, talent management, development solutions and programme delivery.
- Support leaders in understanding available development options and capability-building opportunities.
- Provide evidence-based recommendations to support workforce and talent decisions.
- Collaborate with internal and external stakeholders to deliver capability initiatives effectively.
Insight, Reporting & Continuous Improvement
- Develop and maintain reporting across workforce capability, skills gaps, talent, succession and development activity.
- Measure the impact of development programmes and capability initiatives.
- Identify trends, risks and opportunities to improve capability outcomes.
- Provide actionable insight to support workforce planning and decision-making.
- Continuously review and improve processes associated with talent, succession, skills development and apprenticeship activity.
- Support the evolution of Quilter's approach to workforce capability and skills-based talent management.
Success Measures
- Priority organisational capability gaps are understood, tracked and supported through targeted development interventions.
- Skills & Growth Levy utilisation is optimised, with funding directed towards strategic capability priorities and measurable return on investment.
- Talent and succession reviews are delivered effectively, providing robust insight into succession readiness, key person risk and future leadership pipelines.
- Business leaders have increased visibility of workforce capability, talent risks and development opportunities through high-quality reporting and insight.
- Development activity demonstrates measurable impact on capability building, particularly in priority areas such as AI, digital and future workforce skills.
- Strong stakeholder relationships and positive feedback from HR and business leaders.
- Continuous improvement of talent, succession, capability and apprenticeship processes, supporting Quilter's ambition to become a more skills and capability-led organisation.
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About You
- A passion for developing talent, with experience delivering learning, skills and development initiatives that help people and businesses thrive.
- Knowledge of apprenticeships and apprenticeship levy utilisation, including working with training providers to deliver impactful programmes.
- A data-driven mindset, using insights and metrics to measure success, track progress and identify opportunities.
- An interest in future skills, with experience or exposure to AI and digital upskilling programmes being a plus.
- Strong stakeholder management skills, enabling you to build trusted relationships across HR and the wider business.
- Commercial awareness and a results-focused approach, turning insight into meaningful action that drives capability and performance.
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
- Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
- Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
- Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
- Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
- Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
- Healthcare Cash Plan: Jersey employees only.
- Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
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