Pontoon Solutions
Talent Strategy & Transformation Director
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About The Role
Pontoon Instinct is Pontoon’s global advisory and consulting practice, helping clients transform how work gets done through data-led workforce strategy, operating model redesign, and technology modernization.
The Advisory & Engagement Director is the senior leader accountable for client relationships, engagement outcomes, and commercial success across Instinct’s advisory portfolio. This role leads complex, outcome-based consulting engagements spanning contingent workforce strategy, external labor optimization, talent intelligence, and digital enablement.
What You’ll Be Doing
Client Leadership & Strategic Partnership
- Serve as the senior client executive responsible for all Instinct advisory engagements.
- Build trusted advisor relationships with CHROs, CPOs, CIOs, CFOs, and senior HR/Procurement leaders.
- Diagnose workforce challenges and translate them into strategic recommendations supported by data, benchmarks, and technology insights.
- Guide client decision-making and ensure alignment across executive stakeholders.
Engagement Delivery & Outcome Ownership
- Lead the end-to-end delivery of Instinct consulting engagements, ensuring scope, milestones, risks, and financials are tightly managed.
- Direct cross-functional teams across workforce strategy, talent intelligence, operating model design, analytics, digital platforms, and change management.
- Ensure deliverables reflect Pontoon Instinct’s methodologies, quality standards, and advisory frameworks.
- Own engagement outcomes—ensuring defined success metrics are achieved and value is realized.
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Commercial & Financial Leadership
- Own overall engagement economics, including pricing, margin, utilization, change management, and forecasting.
- Shape statements of work, success measures, and outcome-based pricing structures.
- Manage scope changes while protecting profitability and client value.
- Support portfolio planning, revenue tracking, and pipeline development within the Instinct practice.
Sales Enablement & Client Growth
- Partner with Pontoon sales, Global Client Delivery, account teams, and Instinct Practice Directors/Leads to uncover advisory-led transformation opportunities.
- Participate in pre-sales efforts including discovery, solutioning, workshops, and proposal development.
- Expand advisory work into broader Pontoon services.
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Internal Collaboration & Practice Development
- Act as the bridge between Pontoon Instinct, sales, and client service delivery.
- Collaborate with Practice Directors/Lead on the evolution of Instinct frameworks, offerings, and methodologies.
- Mentor consultants and support capability building.
- Support development of reusable IP and advisory assets.
About you
Required Qualifications
- 10+ years of consulting, advisory, MSP, workforce solutions, or transformation leadership experience.
- Proven track record leading complex, multi-workstream consulting engagements.
- Deep understanding of contingent workforce ecosystems and technology platforms.
- Strong commercial and financial acumen.
- Demonstrated ability to drive transformation outcomes.
Preferred Qualifications
- Experience in a consulting firm, MSP provider, or workforce transformation environment.
- Familiarity with VMS platforms, talent marketplaces, HR tech, and workforce analytics.
- Background in workforce strategy, operating model design, procurement transformation, or HR modernization.
- Experience partnering across HR, Procurement, IT, and Finance.
Posting date: 13-07-2026
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