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About Winston Taylor
At Winston Taylor, we set the standard, together. A transatlantic law firm built for the businesses, people, and markets driving capital and innovation, we value the role of our people. Working here means you’ll be in the room, in the action, with sleeves rolled up.
You’ll collaborate with leading clients, disruptors, and fast-growing companies, helping shape their future through critical decisions. Global in presence, our firm spans the U.S., U.K., Europe, Latin America, and the Middle East, delivering the scale and speed clients demand with real responsibility from day one. We take your progression personally, providing a platform and letting you steer the work around your goals and aspirations.
Position Summary
Based in our Liverpool office within the Talent department, the Talent Systems Analyst is a pivotal role for someone who blends analytical rigor with a passion for optimising HR systems and data to benefit all users.
Key tasks:
- First-point-of-contact support for Talent Systems users, including triaging requests, troubleshooting, and guiding colleagues.
- Collaborating with the Talent team to identify opportunities for automation and improvement.
- Creating, maintaining, and analysing reports and dashboards to support data-driven decisions.
- Ensuring data integrity through regular and ad-hoc audits and cleansing.
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The role requires strong HR systems administration experience, adaptive reporting skills, and advanced Excel proficiency. You must thrive in a fast-paced environment, delivering high-quality work with precision, resilience, and initiative.
Key Responsibilities
HR Systems and Processes
- Provide first-line support for Talent Systems, troubleshooting errors and triaging change requests via the shared mailbox.
- Escalate complex queries to internal/external technical support, ensuring prompt resolutions.
- Offer training and guidance to ensure system effectiveness, developing supporting resources.
- Collaborate with the Talent team to assess processes, uncovering automation/process enhancement opportunities.
- Drive continuous improvement through technology adoption, ensuring best practice across all users.
- Assist with system changes (e.g., upgrades/enhancements) by consulting end-users, testing changes, and communicating updates to stakeholders.
- Work with Business Professional teams to define system requirements and workflows.
Data and Reporting
- Support reporting within SAP SuccessFactors, promoting adoption of best practices.
- Create, maintain, and enhance reports and dashboards to monitor HR metrics and KPIs for the Talent team.
- Educate report users on available dashboards and tools.
- Extract, analyse, and interpret HR data, providing insights for data-driven decision-making.
- Conduct regular data audits and cleansing activities to uphold accuracy.
- Deliver third-party reporting for clients, prospective clients, and external surveys.
- Handle ad-hoc reporting requests from internal/external stakeholders.
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Experience, Skills and Qualifications
Essential
- Experience using HR systems (ideally SAP SuccessFactors).
- Analytical/reporting work in HR, with a solid grasp of HR processes and people data.
- Advanced Excel skills: Proficiency in PivotTables, formulas, and data manipulation/transformation.
- Ability to interpret, analyse, and visualise HR data, driving insightful presentations.
- Strong work ethic – meet deadlines, manage competing priorities, and deliver with precision.
- Excellence in communication, supporting productive relationships across diverse stakeholders.
- Resilience and initiative – tackle obstacles proactively to solve problems effectively.
Desirable
- Experience working in professional or financial services.
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