Queen Square Recruitment
TAP Application Support Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Triple A Plus (TAP) Application Support Analyst
Location: Central London (4 days per week onsite)
Contract Length: Initial 6-month contract with strong likelihood of extension
Day Rate: TBC DOE (Inside IR35)
Start Date: ASAP
The Opportunity
We are seeking an experienced Triple A Plus (TAP) Application Support Analyst to join a leading financial services organisation supporting a critical wealth management platform estate. This role sits within the Front Office support function, providing operational, technical, and application support for the Temenos Triple A Wealth Suite and associated wealth management systems.
Working closely with private bankers, wealth managers, and institutional advisors, you will play a key role in ensuring the stability, availability, and performance of business-critical applications. This is an excellent opportunity for someone with strong TAP support experience who enjoys troubleshooting complex issues and working within a fast-paced wealth management environment.
Key Responsibilities
- Perform daily Start of Day validation and health checks across the platform.
- Monitor production systems, dashboards, and communication channels throughout the business day.
- Provide 1st line application and technical support for Triple A Wealth Suite and integrated systems.
- Investigate and resolve incidents, service requests, and level 1 support tickets.
- Support front-office users including private bankers, wealth managers, and institutional advisors.
- Troubleshoot application, interface, and operational issues impacting wealth management activities.
- Escalate complex incidents to development and specialist support teams where appropriate.
- Maintain and improve support documentation, knowledge articles, and operational procedures.
- Execute out-of-hours deployment activities and code releases in line with established processes.
- Support monthly Linux patching activities, including controlled application shutdowns, restarts, and validation testing.
- Monitor position reconciliations between Triple A and Milvus, investigating and resolving exceptions.
- Assist with audit and compliance requests through the extraction of logs, deployment evidence, and supporting documentation.
- Participate in an on-call rota providing first-line support for critical out-of-hours incidents.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Skills & Experience
- Experience supporting Temenos Triple A Wealth Suite (TAP) within a production environment.
- Exposure to Triple A GUI, R21 AMR, R25 AMR, or similar versions.
- Strong understanding of wealth management, private banking, or portfolio management platforms.
- Experience working within Linux operating environments.
- Knowledge of Sybase databases and associated support activities.
- Proven application support and incident management experience.
- Strong troubleshooting and problem-solving skills.
- Able to produce clear documentation, support evidence, and issue resolution records.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience
- Experience within private banking, investment management, or wealth management organisations.
- Exposure to system integrations, reconciliations, and production support processes.
- Understanding of application deployment and release management activities.
- Experience supporting critical front-office trading or investment platforms.
What's on Offer?
- Immediate start opportunity.
- Long-term contract potential with likely extension beyond the initial term.
- Hybrid working arrangement with a central London office location.
- Opportunity to work on a market-leading wealth management platform within a high-performing financial services environment.
If you're an experienced Triple A / TAP Support Analyst looking for your next contract opportunity and are available to start at short notice, we'd love to hear from you. Please apply promptly to be considered.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location