National Crime Agency (NCA)
Targeted Intercept Officer - Intelligence (Readvertised)
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Job Summary
Operating within the Investigatory Powers Act 2016 officers target and intercept criminal communications.
Officers apply their specialist skills to analyse the content of communications, identifying tactical and strategic intelligence which drives the Agency’s response to serious organised crime.
Please note: This is a full-time role. We are not able to offer part-time for this position. Due to the nature of the role, this role is office-based only. No hybrid working is available for this position.
Please note: Candidates appointed to positions in Warrington must hold, or be eligible to obtain, SC Enhanced Security Clearance on entry and DV Enhanced Clearance within 12 months of appointment. Candidates appointed to positions in London must obtain DV Enhanced Clearance on entry and DV STRAP Clearance within 12 months of appointment. Any candidates who do not achieve the relevant clearance will be at risk of termination.
Job Description
Officers are responsible for the covert collection and analysis of criminal communications. The unique and critical insight provided by intercept means that Officers are at the forefront of tackling the threat from Serious and Organised Crime, providing the intelligence obtained from intercepted communications to operational teams to effect arrests, the seizure of money, drugs and firearms and prevent loss of life.
Duties And Responsibilities
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Intelligence Development
- To contribute to the acquisition and development of tactical and strategic intelligence relating to serious and organised crime affecting the UK within a dynamic environment.
- To conduct intelligence development, research and analysis in support of the National Crime Agency’s Annual Plan, National Control Strategy and other identified priorities in the fight to cut serious and organised crime.
- To work collaboratively with the NCA operations teams and partners to deliver a unified crime fighting response to serious and organised crime.
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Shift work
- To work shifts to provide a service which delivers dynamic support to NCA and partner operations.
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Operational Support
- To provide fast paced operational support to the Agency by gathering, analysing and disseminating intercept intelligence in accordance with legislation and policy.
- To draft and submit Warranty and Communications Data applications, as required, for the purpose of intelligence gathering.
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Risk Management
- To identify, prioritise and manage risk in accordance with legislation and policy.
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Sensitive Intelligence
- To ensure the quality, secure handling and dissemination of intelligence, maintaining confidentiality, sensitivity and a duty of care in line with Agency policy.
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Stakeholder engagement
- To build good working relationships with both internal and external partners including police forces and other government agencies.
Please Note: For successful candidates, your appointment as an Intercept Operations Officer of the National Crime Agency and continued employment is dependent on successful completion of the 10-week Intercept Training Programme, which is a pass or fail course. Another role will be sought for candidates who fail the course, however, if no role is found, the candidate may risk termination.
Person specification
Skills, Knowledge And Experience
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Communication
- Effective communication to a wide range of stakeholders
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Analysis
- Ability to analyse information from a number of sources
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Problem Solving
- Application of understanding to solve problems
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Decision Making
- Risk based decision making within Operational environment.
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Changing and Improving
- Initiatives to improve efficiencies
On-call working
- Alternate weeks (Monday-Friday) of Earlies 06:00-14:30, Lates 13:30-22:00. Weekend attendance is 1 in 4 which will be a combination of earlies, lates and midday (10:00-18:00). On-call no more than 1 week in 6.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
- Effective communication to a wide range of stakeholders
- Ability to analyse information from a number of sources
- Ability to solve complex problems in a dynamic work environment.
Salary and Benefits
Alongside your salary of £37,428, National Crime Agency contributes £10,842 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.
If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).
Other Benefits Include:
- Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
- Family friendly policies, notably above the statutory minimum
- Learning and Development opportunities
- Interest free loans and advances, including season tickets, childcare and rental deposits
- Housing schemes - Key Worker status
- Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway, Edenred and Blue Light Card schemes.
- Staff support groups/networks
- Sports and social activities, including membership to the Civil Service Sports Council (CSSC)
Further information is available on the NCA Website.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Technical skills.
How We Will Assess You
Your application will be assessed against the following:
- Technical
- This will be assessed by 250 word examples on:
- Effective communication to a wide range of stakeholders
- Ability to analyse information from a number of sources
- Ability to solve complex problems in a dynamic work environment.
- This will be assessed by 250 word examples on:
A panel will assess how well your application demonstrates the requirements outlined above.
Longlist
In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.
- Effective communication to a wide range of stakeholders.
Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.
You will receive an acknowledgement once your application is submitted.
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We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
For Guidance On The Application Process, Visit:
NCA Applying and Onboarding
Assessment 1
The format of this assessment will be Pre Training Assessment which will be tested on via the details listed below.
Candidates successful at shortlisting will be invited to attend a half day in-person Pre-Training Assessment (PTA). The PTA largely involves listening to and interpreting a series of audio clips and some internet based web history; the clips cover an illustrative scenario in which candidates will be required to produce an overall assessment of what is occurring. Further guidelines will be provided on the day.
Candidates are required to pass every stage of the PTA in order to be invited to interview.
If you are successful you will be invited to the second assessment.
Assessment 2
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
Success Profiles at Assessment
Behaviours
- Changing and Improving
- Making Effective Decisions
Technical
- Effective communication to a wide range of stakeholders
- Ability to analyse information from a number of sources
- Ability to solve complex problems in a dynamic work environment.
Assessment Outcome
Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
In The Event Of a Tie At The Assessment Stage, Available Roles Will Be Offered In Merit Order Using The Following Order:
- Lead criteria (behaviours/technical/experience)
- If still tied, desirable criteria will be assessed (if advertised)
- If still tied, application sift scores will be used
Feedback is provided only to those who attend an assessment.
You will be subject to vetting and pre-employment checks before appointment.
Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
We encourage all candidates to visit the NCA Careers Page for more information.
Eligibility, Pre-Employment Check and Vetting
Please see the NCA T&Cs and Privacy Policy for details on how your data is handled.
If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.
Nationality Requirements
This role is broadly open to the following groups:
- UK nationals or dual nationals, where one component is British
Further information on nationality requirements
You will be required to participate in digital right to work and address checks as part of the recruitment process.
Security and Vetting
People working with government assets must complete baseline personnel security standard checks.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is DV Enhanced. All security clearances will be managed by the NCA
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