Performance, Monitoring & Reporting

• Record all delivery, attendance, case notes and outcomes using Salesforce and other organisational systems.
• Produce high-quality programme reports for the Premier League Charitable Fund, Police and Crime Commissioner and internal stakeholders.
• Track and monitor programme KPIs, engagement data, case studies and social value metrics.
• Ensure accurate, timely and compliant data entry in line with organisational information governance requirements.

Funding & Programme Development

• Support the Targeted Interventions Manager with funding applications, evidence gathering and programme development.
• Deliver against existing funding requirements, ensuring all programme activity meets contractual obligations.
• Contribute to identifying needs, gaps and opportunities for programme growth and innovation.

People Management & Leadership

• Provide day-to-day line management, supervision and support to Premier League Inspires Mentors.
• Conduct regular check-ins, welfare conversations and performance discussions with staff.
• Support staff to deliver safe, inclusive and high-quality interventions.

Safeguarding

• Screen referrals alongside the Safeguarding Manager, ensuring appropriate triage and decision-making.
• Record, report and escalate safeguarding concerns in line with organisational policies and statutory requirements.
• Promote safe working practices and contribute positively to a safe environment for young people and staff.

General

• To understand and implement the Charity’s Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.
• To be able to work flexible hours where the role of the job requires. You may be required to work the occasional match day which may fall on a weekend or evening.
• To work towards agreed objectives.
• Comply with all Charity policies.
• Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner.
• Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.
• Hold a commitment to equality and diversity in the workplace.
• Willingness to attend training courses to enhance own professional development.
• Always demonstrate the Charity’s values which are: Resilient, Inclusive, Integrity and Passion.

About You:

To be successful within this role, you will have:

• Full clean driving licence and access to own transport.
• NVQ Level 3, A-Level or equivalent experience demonstrating specialist knowledge of youth work, mentoring or community engagement.
• Experience delivering targeted interventions, mentoring or youth work with vulnerable or at-risk young people.
• Experience delivering 1:1 sessions and group work in school or community settings.
• Understanding of local population needs and inequalities across Burnley, Pendle and East Lancashire.
• Ability to build positive relationships with young people, schools, police partners and multi-agency stakeholders.
• Experience monitoring, evaluating and assessing project performance.
• Strong organisational and time-management skills.
• Good IT skills, including Microsoft Office and digital systems.
• Ability to work independently and collaboratively as part of a team.
• Organises workload effectively, prioritises tasks and uses resources efficiently to meet programme objectives.
• Communicates clearly, professionally and appropriately with young people, colleagues and partners.
• Provides supportive guidance and direction to PL Inspires Mentors to ensure high-quality delivery.
• Builds and maintains positive relationships with schools, police partners and multi-agency stakeholders.
• Contributes ideas to improve delivery, engagement and programme development.

What We Are Looking For:

We're looking for a proactive, enthusiastic, and self-motivated individual who is passionate about making a positive difference within our communities. You will bring a positive, can-do attitude, a strong sense of personal responsibility, and a commitment to delivering high-quality outcomes.

The successful candidate will be reliable, organised, and conscientious, with the ability to work both independently and as part of a team. You will demonstrate resilience when facing challenges, take initiative to solve problems, and remain focused on achieving objectives and meeting performance targets.

Most importantly, we're looking for someone who is committed, supportive, and driven by a genuine desire to help others, embodying the values and ambitions of Burnley FC in the Community.

What We Offer:

• Generous long service holiday scheme
• Free health and wellbeing services
• Death in service benefit
• Subsidised Burnley FC match tickets
• Discounted holiday and activity camps
• Discounted gym membership
• Learning and development opportunities
• Access to additional staff benefits and discounts

Safeguarding Statement

Burnley FC in the Community is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all employees, workers, and volunteers to share this commitment and uphold our safeguarding responsibilities.

All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, the cost of which will be met by the Charity.

In line with statutory safeguarding guidance, including Keeping Children Safe in Education, an online search may be conducted for shortlisted candidates as part of our due diligence process. This role is exempt from the Rehabilitation of Offenders Act 1974, and any offer of employment will be subject to the receipt of satisfactory references, appropriate safeguarding checks, and an Enhanced DBS disclosure.

Equality, Diversity & Inclusion Statement

Burnley FC in the Community is committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and able to reach their full potential.

We are proud to be an equal opportunities employer and welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation background.

We are committed to ensuring a fair and accessible recruitment process and will provide reasonable adjustments for candidates who require support at any stage of the recruitment process.

Armed Forces Covenant Statement

Burnley FC in the Community proudly supports veterans, reservists, service leavers, and members of the wider Armed Forces community.

We recognise the valuable skills, experiences, and qualities that military personnel bring to the workplace and are committed to promoting employment opportunities for members of the Armed Forces community as part of our ongoing support of the Armed Forces Covenant.

Mental Health Statement

Burnley FC in the Community is committed to promoting positive mental health and wellbeing across the organisation.

We strive to create a supportive and inclusive working environment where employees feel able to seek support, discuss wellbeing openly, and access appropriate resources when needed. We recognise