Twinings
Taste Room Technician

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Application Deadline: 25 April 2023
Department: Commodities
Location: Andover
Description
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
Key Responsibilities
- The Taste Room Technician works as part of a small, close-knit, and dedicated team adopting a flexible, agile, and collaborative approach preparing samples of tea, herbs, fruits, flavours, and coffee for organoleptic and technical assessment by the Tea, Herb, and Flavour Buyer Blenders.
- Sorting and recording raw material samples received daily into the department on internal data management systems.
- Technically assessing quality parameters (moisture content, density, sieve analysis) using specialised laboratory equipment and data entry.
- Ensuring calibration of laboratory equipment is carried out on a regular basis and all records are maintained and filed to satisfy ISO standards.
- Using the Laboratory information management system (LIMS) to input all data required to generate microbiological and chemical tests as directed for dispatch to the relevant external laboratory.
- Utilising the SAP system to look up raw material locations and ensure quality control processes are followed.
- Using OneDrive and SharePoint (Microsoft) to locate raw material samples and pair to unique reference (batch numbers).
- Creating and producing all forms, paperwork, and labels used within the Raw Material and Technical Support Team.
- Preparing raw materials for tasting to the required standard by the respective Buyers/Blenders.
- Accurately weighing experimental blends in accordance with prescribed recipes and prepare blends of raw materials.
- Hand making all tea bag formats for tasting comparisons and NPD (New Product Development).
- Managing and maintaining related storage areas and samples.
- Washing up used crockery and store correctly ready for use and maintain high standards of hygiene within the department.
- Communicating by phone and email to relevant stakeholders across supply centres and tea supply chain.
- Supporting and attending external tastings and events with batch preparation and other duties as required.
- Attending and contributing to all forms of team meetings and wider business meeting across TwiningsOvo, including occasional presentations.
- Making continued process improvements and recommendations to the Raw Material and Technical Supervisor.
- Any other duties as required by the supervisor/manager within the scope of the job.
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Skills, Knowledge, and Expertise
- Working collaboratively within a team environment.
- Excellent communication skills at all levels.
- Experienced in data entry across numerous IT systems.
- Highly organised with attention to detail and time management skills.
- Flexible, adaptable, and collaborative approach to work.
- A Team player.
- Ability to work in a physically demanding environment.
- Able to work on own initiative.
- Keen to learn and embrace new tasks and skills.
- Eye for continuous process improvements.
Benefits
- Yearly bonus based on personal contribution and financial performance.
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
- Onsite Gym and Wellbeing Centre.
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants, and many more.
- Pension scheme with your contributions matched for up to 10% of your salary.
- Cycle to work scheme.
- SimplyHealth Cash plan.
- Onsite Staff shop and online staff discounts.
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