West London NHS Trust
Team Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ealing Community Team for People with Learning Disabilities
The Ealing Community Team for People with Learning Disabilities have an exciting new opportunity for a team administrator to join the service.
Role Overview
The successful candidate will provide high quality administrative support to the service. This includes managing and processing referrals and a wide range of administrative duties to support delivery of team objectives.
Responsibilities
- Provide high quality administrative support to the service
- Manage and process referrals
- Undertake a range of administrative duties to support delivery of team objectives
- Provide medical administration to support the psychiatry team with arranging patient appointments, sending letters, and communicating medication changes
- Deputise for the Administration Team Lead as required
- Liaise with service users, carers, health professionals and team members
- Ensure an efficient, high standard of communication is carried out at all times
- Deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and actioning where necessary
- Regularly access the generic email systems, responding to all queries
- Collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns
- Maintain service line databases for record keeping, ensuring accurate reporting and invoice processing
- Update Health Roster as requested by line manager/Clinical Service Leads
- Record compliments, incidents and mortality Datix’s as required
- Support induction and training of new staff
- Monitor the service generic email accounts, responding appropriately and forwarding emails as required
- Support with reception duties roughly twice per week
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Support an efficient and courteous ‘front of house’ reception service to all service users and visitors
- Responsibility for the day-to-day smooth running of the site, for dealing with the general public and staff, reception, telephone work and correspondence
About West London NHS Trust
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
- Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs.
- The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham).
- We employ over 5,000 staff, of whom 59% are BME.
- Our turnover for 2024-25 is over £500m.
- The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Contact Information
For further details / informal visits contact:
- Name: Abigail Hulme
- Job title: Interim Service Manager
- Email address: abigail.hulme1@nhs.net
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location