Surrey County Council
Team Administrator
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Our Offer to You
- 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (pro rated for part time opportunities)
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer’s leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents
About The Role
Working within our Social Care & Fostering Administration Team you will play an integral part in the day-to-day running of the department, and all things admin. In this role you will organise and minute a variety of multi-agency meetings on behalf of the Social Care teams and distribute minutes to involved parties, ensuring timescales are met. As a Team Administrator, up to 70% of the role is minuting meetings that are unable to be recorded due to the professionals and agencies we work with. These meetings also have national statutory timeframes and could be used in court proceedings.
You will also provide an efficient telephone service to our stakeholders and service users; liaising with professionals both within social care and with partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases, and provide performance information to line managers and other departments when requested.
As our Team Administrator you will need to be highly organised, willing to take responsibility and initiative, and comfortable setting your own priorities and meeting deadlines. You will be key in making sure that everything is in place to guarantee all runs smoothly for the processes and teams you support.
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"It is great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks, which are always delegated fairly within the team. The Management Team are very supportive and always listen so you know you are being heard, which really boosts morale" – GB, Team Administrator, South West.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
- Prior administration experience in a customer-focused environment, working with highly confidential information
- Ability to work as part of a team, whilst being proactive and using initiative with a commitment to your own professional development
- Excellent customer service, and both verbal and written communication skills
- Experience in minuting taking, typing directly onto a laptop
- Excellent IT skills and proficiency in using Microsoft Office
- Ability to take a confident and organised approach to your work to tight deadlines
To apply, we request that you submit a CV and you will be asked the following 4 questions:
- Please outline your administration experience.
- Note-taking support to meetings is a large part of this role. Please give evidence, with examples, of your laptop note taking experience.
- Please describe, and give examples of, how you maintain good customer service.
- Please list the skills and any qualifications you have that are relevant to this job.
Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.
The job advert closes at 23:59 on 11/08/2026 with interviews planned to follow.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
Get help with your application
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For an informal discussion please contact Kristen Stead or Eleanor Osborne via email or MS Teams.
Interviews will be in person at The St Francis Centre and should last approximately 45/60 minutes. It will include 8 competency based questions and a minute taking exercise.
A basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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