Somerset Bridge Group
Team Coordinator

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Department: [SBISL] Underwriting
Location: Bristol Compensation: £28,000 - £31,000 / year
Description
SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement.
The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business.
This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture.
What you'll be responsible for:
- Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function.
- Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities.
- Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable.
- Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales.
- Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements.
- Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination.
- Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation.
- Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion.
- Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages.
- Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities.
- Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one.
- Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business.
- Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities.
- Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively.
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What you'll need:
- Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines.
- Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales.
- Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels.
- Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business.
- Ability to handle sensitive and confidential information with professionalism, discretion and integrity.
- Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively.
- Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate.
- Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment.
- Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes.
- Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information.
- Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.
- Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders.
- Experience using SharePoint and collaboration tools to organise, maintain and share information effectively.
- Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies.
- Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support.
- Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success.


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Our Benefits
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- Electric vehicle – salary sacrifice scheme
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
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