Sussex Partnership NHS Foundation Trust
Team Lead- NHS 111
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SMHL Team Lead (Band 7) - Crisis Line/111MH Option
We are looking for an experienced SMHL Team Lead (Band 7) at our Crisis Line/111MH Option service. The service is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.
About the Role
To be successful in this role you will share our passion, desire, and empathetic approach to supporting people of all ages with complex mental health needs.
- Be experienced in risk assessment and management
- Be comfortable in a fast-paced and varied role
- Have ability to work autonomously
This role is suitable for Registered Mental Health Nurses, Occupational Therapists, and Social Workers who are registered with their relevant professional body (NMC/HCPC/Social Work England).
Responsibilities
We have a new office base in Worthing and there will be a requirement to be office-based as a part of this role.
- Supervise and support an evolving and growing team who are taking calls and supporting callers in self-defined crises across Sussex
- Work a mixture of shifts, over the seven-day period
Our current shift patterns are:
- Early (07:00-15:00)
- L1 (13:00-21:00)
- L4 (16:00-00:00)
- Night (20:45-07:15)
More information can be found on the attached Job Description.
Leadership and Development
We are looking for a motivated leader for the management of both operational and clinical matters, including the review and development of policy relating to practice.
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- Provide clinical and managerial leadership to monitor and develop the practice of SMHL staff
- Develop and participate in the delivery of a supervision structure for team members and ensure staff within the service area are compliant with professional regulations
- Lead on quality audits within the team and provide regular feedback to staff
- Ensure feedback loops with the organization through team brief and other communication routes within the care group
- Participate in working groups or service development forums to develop policies, protocols, or guidelines relevant to multidisciplinary/multi agency clinical team and ensure any such development is shared across relevant care groups or identified staff groups
- Ensure quantitative and qualitative data measures (relevant to your care group) are produced, monitored, and reviewed with the team, ensuring staff involvement
- Lead on designated projects as required
Training and Compliance
We are looking for staff confident in running a training programme for both substantive and bank staff and also ensuring all mandatory training is undertaken.
Career Progression
We know that building on your personal and professional development are key to providing the best patient care. We are committed to providing a working environment where you can progress your career, build your knowledge base, and develop your skillset.
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Living and Working in East Sussex
Our staff know how amazing it is to live and work in East Sussex, and we’d love you to experience that too by coming to work with us.
East Sussex offers an attractive mix of rolling countryside, picturesque coastline, vibrant towns such as Hastings and Brighton. It also has excellent connections to London and Gatwick Airport.
If you need to relocate, we know this can be a massive decision for you and your family. You can rest assured that we will do our best to support you every step of the way.
Key Benefits
- Excellent NHS Pension
- Generous holiday entitlement (starting at 27 days + 8 bank holidays)
- Access to a host of NHS discount schemes (Blue Light Card, Health Service discounts, discounted petrol, etc.)
- Free parking on-site
- Access to full psychological support, via our internal wellbeing team
Equality, Diversity, and Inclusion
Sussex Partnership NHS Foundation Trust is committed to becoming a diverse employer and inclusive workplace in which people from all backgrounds can belong and pursue enriching careers.
For more information on the SPFT Recruitment Process and FAQs, please click here.
For further details/informal visits, contact:
- Name: Lynda Mullins
- Job Title: Service Manager NHS 111/MHO
- Email Address: lynda.mullins@spft.nhs.uk
- Telephone Number: 07388 227 959
Please contact me to discuss the role.
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