Henry Schein One UK
Team Lead, Quality Engineering
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About Us
At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.
Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.
What We Do
Dentally solves real-world challenges at scale in the UK, Canada and APAC across;
- Clinical - AI-powered diagnosis for early detection of disease and mouth cancer. AI transcription for more accurate note taking. Advanced 3D + 4D imaging for deeper clinical insight.
- Practice Management - Automate every aspect of running a dental practice, from appointments, payments and patient communications to workflows, analytics and third-party integrations. Built to reduce admin and give teams more time to focus on patients.
- Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.
Product Development Culture
We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.
At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next
Our Tech & Tools
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- Cloud: AWS, Azure
- Infrastructure: AWS CDK for C#, SST
- Containers: ECS
- Orchestration: Linux, Ansible, Packer
- Monitoring: New Relic, Insight Hub
Product Development Stacks:
- Backend: Ruby, Ruby on Rails, NodeJS,.NET 7, Blazor WebAssembly
- Frontend: Ember.js, JavaScript, Angular, TailwindCSS
- Queueing: Puma, Sidekiq
- Database: Postgres, Redis
- CI/CD: GitHub, AzureDevOps, Slite, Slack
Your Impact
The Team Lead, Quality Engineering is responsible for leading a small team of quality engineers, guiding and monitoring the analysis, design, implementation and execution of automated and exploratory tests.
The person in this role will be working closely with quality engineers, developers and product owners to ensure the stability, availability and reliability of production platforms and applications through the planning and execution of testing.
What You'll Do
- Work as part of cross functional, passionate agile project team to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
- Contribute toward predictable delivery of quality releases. Research, recommend and implement tools as needed with the goal of increasing the automation coverage of our products.
- Mentor team members on quality processes and automation.
- Identify, gather and interpret required metrics to make informed decisions regarding the quality of the product.
- Ensure all automated tests are executed in each build and the results are easily accessible and communicated.
- Plan for the required testing to ensure the quality of our products.
- Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs
- Coach team members in best practices, fostering a culture of continuous development
- Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability
- Maintain a trusting, collaborative environment, enabling the team to thrive
- Lead the recruitment efforts for your team, identifying and hiring top talent
- Promote an inclusive and diverse culture, in line with the Henry Schein One values
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What You'll Bring With You
- Minimum of 2 years' experience in a QA Automation, Test Engineering, or Software Quality role, including exposure to testing tools and frameworks.
- Ideally, minimum of 2 years' experience leading or mentoring teams.
- Strong understanding of the Software Development Lifecycle (SDLC) and automated testing within Agile environments.
- Experience designing, executing, and maintaining automated test suites using tools such as Cypress, Cucumber, Selenium, Postman, SoapUI, or similar.
- Strong knowledge of testing methodologies and best practices, including TDD and BDD.
- Proven ability to analyse and resolve complex problems, make informed decisions, and drive quality improvements.
- Excellent communication and stakeholder management skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Strong business awareness and understanding of the products, systems, and processes being tested.
Diversity
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.
Our Values
Everyone at Henry Schein One is encouraged to live and demonstrate our core values:
- Working as one
- Making it easy
- Caring about care
- Making it happen
Our Hiring Process
We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks.
- Intro call with a member of our Talent Team
- 1st stage interview with the hiring manager
- 2nd stage technical (Engineering) or case study (Product/Design) interview Senior level roles typically involve a 3rd stage with our leadership team
We look forward to hearing from you :)
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