CREATIVE SUPPORT SERVICES LTD
Team Leader
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Job Description
We're seeking an experienced team leader to help develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain their independence, improve wellbeing and access personal development opportunities.
Role Overview
As a Team Leader, you will oversee daily operations, ensure compliance with contract requirements and uphold CQC quality standards. Your responsibilities will include:
- Allocating staff to meet individual needs
- Supervising, coaching, and supporting team members
- Identifying and recording training needs
- Responding to referrals and conducting initial assessments
- Developing and reviewing support plans with service users
- Collaborating with multi-disciplinary teams and community agencies
- Maintaining a safe and welcoming environment
- Facilitating service user engagement and peer support
- Monitoring quality and providing performance indicators
Key Requirements
- Demonstrate excellent ethical duty of care and commitment to safeguarding vulnerable individuals
- Deliver excellent customer care
- Communicate proactively with stakeholders about risk management and care
- Engage in meaningful planning and therapeutic activities
- Foster trust through empathy and respect
- Work collaboratively with service users, their families, and professionals
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Minimum Qualifications
- Minimum of 2 years' practitioner experience, including staff supervision and management
- Hold or be working towards a relevant health or social care qualification (Degree or NVQ Level 4/5)
- Exhibit warmth, compassion, and positive regard for service users
- Good written and verbal communication skills
- Flexibility to service needs
- Leadership and management competencies
- Commitment to continuous professional development
Benefits
- Full training provided, including the opportunity to work towards QCF Diploma in Health and Social Care
- Probationary bonus
- Pension contributions
- 28 days Annual Leave
- Company paid enhanced DBS
About Us
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
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Application Information
- Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications.
- This role is only open to candidates located in and eligible to work within the UK. Sponsorship is not available.
At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth, and long-term career progression.
Vacancy Reference Number: 90654
Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.
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