Wilson James
Team Leader
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Permanent
Location: Kings Cross, London
Hours: Full time, 42 Hours per week, 4 on 4 off, 07:00-19:00 and 19:00-07:00
Pay: £15.71
Join Our Team as a Team Leader
As a Security Team Leader, you will be responsible for a team of Security Officers whose primary role is the protection of premises, assets, and personnel while maintaining a secure and safe environment for visitors, staff and contractors. You will support the Security Operations Manager to manage the day-to-day operation of the onsite security team in order to deliver a service that meets the client's expectations and contractual requirements. In addition, you will ensure that cover is provided by utilising team organisation and structure, and that a variety of administrative tasks are completed for reporting purposes. Your goal is to detect, deter, protect, observe, and report.
About The Role
As a Team Leader you will be responsible for:
- Ensure that all site security staff on shift implement the site security procedures correctly and completely.
- All officers are rotated throughout the shift where applicable to ensure consistency of service. Rotations must be coordinated daily and planned around operational requirements.
- Provide first line response to all incidents, fire, security and health and safety and manage these in accordance with site procedures.
- Be fully conversant with emergency evacuation/controlled movement to a place of safety procedures at all the locations.
- To play an integral role in any emergency including evacuation, dealing with antisocial behaviour, and first aid incidents (or assistance to trained first-aiders).
- Maintain the Daily Occurrence Logs ensuring that all occurrences and incidents are logged accordingly to a high standard and great attention to detail.
- Protecting the premises, property and personnel from theft, damage and violence; investigating unusual conditions, reporting damage to perimeter fencing or other buildings within site, and checking that buildings are securely locked.
- Providing a customer focused service, maintaining a professional and courteous manner at all times.
- Offering advice and assistance, and being a visual presence and reassurance to site visitors.
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Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Cycle to Work scheme
What We Are Looking For
- Must hold a valid SIA Door Supervisor
- Excellent customer service skills
- Ability to adapt to any situation
- High level leadership skills
- Work style providing the ability to work independently and in a team
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Wilson James is an equal opportunities employer
and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
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About Wilson James
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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Location
6 Kings Boulevard, London N1C 4BU
6 Kings Boulevard, London, United Kingdom, N1C 4BU
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