Partners In Support
Team Leader

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Team Leader
Department: Support Roles
Employment Type: Permanent - Full Time
Location: Hatfield
Reporting To: Locality Manager
Compensation: £32,000 / year
Description
Do you have experience supporting adults with learning disabilities and/or autism? If so, we'd love to hear from you.
As a Team Leader, you'll play a key role in leading a small team to deliver outstanding, person-centred support. This role will cover services in Stevenage & Hatfield.
When you join us, you'll become part of an organisation rated ‘Outstanding’ by CQC. Our team has won numerous local and national awards for leading the way in person-centred support, and we're proud to make a real difference in the lives of the people we support.
About Us
At Partners in Support, you'll be part of a close-knit team that genuinely cares about the people we support and each other.
Since 2008, we've provided supported living services across Hertfordshire, supporting adults with learning disabilities and autism to live the lives they choose in their own homes and communities. We're proud to be a local, values-led organisation that puts people before growth and believes in dignity, respect, compassion and partnership.
About the Role
Reporting into the Locality Manager, you'll provide day-to-day leadership, guidance and coaching to Support Workers, helping to ensure high standards of support and positive outcomes for the people we support.
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- Lead by example
- Conduct supervisions and observations
- Ensure key documentation and compliance requirements are completed to a high standard
- Monitor training schedules
- Review support records, medication compliance and contribute to audits
You will also work one weekend a month, as part of your contracted hours. Being part of this team means being flexible to attend other services when required, getting to know the wider group of people we support.
Through regular check-ins, meaningful supervision, leadership development and ongoing training opportunities, we'll support you to build your skills and progress your career.
The shift patterns are (approx., subject to change): 7.15am to 2.45pm, 2.45 to 10pm, 10pm to 7.15am. We need you to be as flexible as possible to cover these shifts within a small team, all dedicated to one person.
What We're Looking For
- At least 1 year of experience working with adults with learning disabilities and/or autism and experience of consistently leading a small team, able to demonstrate this on your CV.
- Flexibility to work evenings, weekends, bank holidays and sleep-ins as part of a rota. Happy to work one extra weekend in four as part of your contract.
- Experience completing or overseeing care records, support documentation and compliance-related paperwork, as well as a good understanding of CQC standards and person-centered support.
- Confidence in providing guidance, coaching and support to colleagues.
- Strong communication, organisational and leadership skills.
- A positive, proactive and supportive approach.
- A full UK driving licence is essential.


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What We Offer
- Guaranteed full-time hours on a permanent contract
- Paid birthday leave and long service awards
- Blue Light Card membership
- Costco membership
- Paid DBS check
- Employee Assistance Programme
- Ongoing training, leadership development and career progression opportunities
Join Us
If you're an experienced care professional who enjoys leading and developing others while making a genuine difference to people's lives, we'd love to hear from you.
At Partners in Support, you'll join a supportive, award-winning organisation where your leadership will help shape high-quality services and empower people to live fulfilling, independent lives.
Apply today and become part of our award-winning team.
Applications are reviewed on a rolling basis, and the advert may close early if a suitable candidate is found. We encourage early applications to avoid disappointment.
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