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Company Description
SBR Group UK is a family-run franchise partner of KFC, bringing the world’s most loved chicken brand to communities across the UK. The group blends KFC’s global standards with a personal, family-owned approach that emphasizes care, consistency, and commitment. SBR Group is dedicated to creating welcoming restaurants where guests feel at home and team members are supported like family. With a strong focus on people development, quality service, and community engagement, the business is growing while remaining grounded in its core family values. Team members can expect a supportive environment that values growth, respect, and long-term careers in hospitality.
Role Description
The Team Leader role is a full-time, on-site position based in Buckingham. The Team Leader will oversee daily restaurant operations, including:
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- Managing shift schedules
- Coordinating front-of-house and back-of-house activities
- Ensuring food safety and quality standards are consistently met
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This role will guide and support team members, provide on-the-job coaching, and help create a positive, inclusive work environment that reflects the company’s family values. The Team Leader will:
- Monitor service levels
- Resolve guest concerns
- Contribute to achieving sales and performance targets
Additional responsibilities include maintaining cleanliness, stock control, adherence to brand standards, and supporting training for new team members.
Qualifications
- Experience in team leadership or supervisory roles in hospitality, retail, or a similar customer-facing environment.
- Strong people management and coaching skills, with the ability to motivate and develop diverse teams.
- Excellent customer service mindset, with confident communication and problem-solving abilities.
- Solid understanding of basic restaurant operations, including food safety, hygiene, and cash handling.
- Organizational skills to manage shifts, priorities, and tasks in a fast-paced environment.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
- Reliable and punctual, with a positive attitude and commitment to maintaining high standards.
- Previous experience with branded restaurant chains or quick-service restaurants is beneficial but not essential.
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