Ward Talent Team
Team Leader - Birmingham, B3 3AY
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Security Officer
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanor at all times? Can you keep a positive mindset with any challenge that comes your way?
Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Brookman's Park, Hatfield.
Responsibilities:
- Providing exceptional customer service
- Ensuring a clean and professional environment
- Maintaining a high level of security
Requirements:
- Robust background in the security sector
- Proficiency in IT systems
- Ability to multitask
- Professional and polished demeanor
- Excellent personal presentation
Duties:
- Carrying out ID checks
- Responding to emergencies
- Providing information to staff and visitors as needed
Security Team Leader
Do you have proven security experience, strong leadership skills, and excellent communication abilities?
Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges?
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We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in the heart of Birmingham.
Role: Security Team Leader
Pay Rate: £16.00 per hour
Shift Pattern: 4 on 4 off Days and Nights - 42 hours per week
Location: Birmingham, B3 3AY
Role Requirements:
- Valid SIA Licence
Benefits include:
- Cycle to work salary sacrifice scheme
- Company pension scheme
- Life assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
Must have:
- Valid SIA licence
- CCTV Licence
- Proven experience in a supervisory or leadership security role (minimum 1 year)
- Minimum 2 years’ experience within corporate security
- Excellent customer service and communication skills
- Professional attitude and presentation
- Ability to produce clear, concise verbal and written reports
- Strong organizational and multitasking skills
- Ability to lead, motivate, and support a security team
- Proactive and resourceful approach to problem-solving
- Surveillance skills with strong attention to detail
- IT literate, with the ability to operate detection systems and emergency equipment
- 5-year checkable work history
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Main Duties:
- Act as the primary point of contact for staff, visitors, and contractors
- Lead and support the on-site security team, ensuring compliance with procedures
- Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
- Manage and escalate incidents to management as required
- Maintain a professional presence and set standards for the team
- Respond to and manage emergencies effectively
- Handle conflict appropriately and confidently
- Ensure incident reports are completed accurately and to company standards
- Oversee ID checks and access control
- Maintain vigilance regarding Health & Safety risks
- Work independently and make sound operational decisions
- Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable
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