Carlisle Mencap Ltd
Team Leader California House
Carlisle
Posted about 23 hours ago
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Purpose of Role
Provide leadership and day to day supervision within your support worker team acting as a positive role model at all times and providing a needs led service to adults with a learning disability by adopting a person centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
Service Provision
- Ensure that the support team fully understand the service needs and support plans of each person they support, and that the service provided reflects the individuals needs and wishes.
- Support individuals with regards to decision making and lifestyle choices enabling them to take control of their own lives, increasing independence.
- Advocate for service user’s and ensure all health and social needs are explored and met.
- Develop positive relationships with families and carers.
- Ensure thorough record keeping and evidence progress against desired outcomes.
- Administer medication in line with Carlisle Mencaps medication policy.
- Work professionally with outside agencies, including but not limited to commissioners, Adult Social Care and health professionals.
- Contribute to/attend reviews and multi-disciplinary meetings.
- Take the lead on supporting individuals to reach their full potential and engage with activities.
Leadership
- Through positive role modelling, you will encourage and support the team to behave and communicate in a manner that aligns with Carlisle Mencap’s Social Care Values and Behaviours.
- Motivate, support and mentor the staff team.
- Ensure there is positive, open and structured communication within the team.
- Promote good team working and staff conflict resolutions.
- Provide effective supervision to the support workers.
- In conjunction with the Service Manager, organise rotas and ensure the shifts are covered safely.
- Undertake audits within the service to ensure that the home is running to standard
- Undertake medication observations with staff team to ensure staff are up to date with their training and the administration of medication is in line with Policies and procedures.
- Develop and implement personalised support plans ensuring they work alongside Positive Behaviour Support Plans.
- Induct new staff into the services ensuring they have the knowledge required to support the service users with their needs and wishes.
- When required, support the manager with the recruitment and interview process.
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Safety & Administration
- Be willing to undertake training specific to the role.
- Be proactive in identifying risks and acting accordingly.
- Maintain clear and detailed records.
- Undertake finance and medication audits as required.
- Undertake House maintenance audits as required.
- Ensure all medication in services is stored and administered in accordance with the Medication Policy.
- Work within and promote the Safeguarding Policies of Carlisle Mencap and Cumberland County Council Adult Social Care
- Ensure the support team receive in-house training specific to the individual’s needs.
Organisational Compliance
- Participate in relevant training to update and enhance knowledge base.
- Be willing to undertake RQF level 3 in Health and Social Care.
- Adhere to all company policies and procedures.
- Participate in regular supervision with your line manager.
- Undertake any other duties as may reasonably be required. This may include transfer to another location or service.
- Participate in the out of hours On Call rota.
- Uphold the good reputation of Carlisle Mencap.
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Maintain confidentiality at all times (with the exception of where there are safeguarding concerns).
Whilst this position is for 16 hours, additional hours for Support Worker hours are available.
Skills
Essential
- Good communication skills.
- Ability to work cooperatively with other professionals.
- Ability to keep accurate records.
- Good time management skills and ability to meet deadlines.
- Be able to effectively deal with conflict
Desirable
- Understanding of alternative communication strategies – Makaton/PECS.
- Ability to use assistive communication devices.
- Full driving license and access to a car.
- Advocacy skills
Qualifications
Essential
- Willingness to engage in training and work towards qualifications relevant to the role
Desirable
- RQF Level 3 in Health and Social Care or equivalent.
- Willingness to undertake RQF level 5 in Health and Social Care.
- Care Certificate
Experience
Essential
- Awareness of Person-Centred Planning principles.
- Previous experience of working with people with Autistic Spectrum Disorders or Learning Disabilities.
Desirable
- Experience of supervising staff
- Ability to manage in a variety of situations
Attitude and Personal Attributes
Essential
- A friendly and approachable attitude.
- Committed to empowering clients to meet their full potential.
- Ability to work on own initiative as well as part of a team.
- Ability to lead a team.
- Highly motivated.
- Trustworthy and able to be a source of support and guidance for our clients.
- To be able to work flexibly, including, evenings, weekends and overnights.
Desirable
- To have a broad range of hobbies and interests
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Skills
Leadership
Staff Supervision
Person-Centred Planning
Medication Administration
Conflict Resolution
Communication Skills
Time Management
Advocacy
Record Keeping
Risk Identification
Positive Behaviour Support
Staff Mentoring