Bamford Collection
Team Leader - Daylesford Organic
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The Bamford Collection
The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
About the Role
Daylesford, Pimlico is a beautifully curated organic store offering fresh produce delivered daily from our farm in the Cotswolds, alongside a welcoming café serving seasonal dishes and food to go.
As a Retail Team Leader at Daylesford, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day-to-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands-on leadership, product knowledge and a passion for outstanding service.
Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer.
SALARY: £13.83 per hour, plus tronc (Weekly Pay)
HOURS: Full Time 40 Hours
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Responsibilities
- Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values.
- Support the smooth day-to-day running of the store, maintaining high standards across the shop floor.
- Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers.
- Assist with staff training, supervision and team development.
- Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience.
- Support opening and closing procedures, cash handling and operational compliance.
- Handle customer queries professionally and contribute to achieving store sales targets.
Skills You Will Bring
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Passion for retail, organic produce and sustainable living
- Ability to work in a fast-paced environment and prioritise tasks effectively
- Strong organisational skills and attention to detail
- Positive, proactive and hands-on approach
- Confidence in handling customer queries and resolving issues professionally
- Flexible and reliable with the ability to support operational needs
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Perks & Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Local gym discounts
- Padel Discount
- Electric Car Scheme (subject to criteria)
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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