Mitie Cleaning & Hygiene Services
Team Leader
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Security Team Leader - The Loop Airbus site
Location: Belfast
Company: Mitie Security
Reporting to: Operations Manager
Hourly rate: £16.00
Shift pattern: Monday - Friday, 08:00-17:00
Weekly hours: 45h
Why you'll love this role
- Step into real leadership – lead, develop and support a team of Protection Officers in a high-profile aviation and manufacturing environment
- Make a visible impact – your leadership directly influences safety, service quality and client confidence on site
- Variety with responsibility – no two shifts are the same, from operational oversight to incident response and team development
- Work with a prestigious client – be trusted to deliver high standards within a regulated, critical environment
- Develop specialist skills – gain exposure to aviation security, emergency response, fire safety and control room operations
- Progress your career – build leadership experience that opens pathways into operations management and senior security roles
- Be part of a values-driven business – work for an organisation that puts people, safety and quality at the heart of everything it does
The role
We're recruiting a Security Team Leader to oversee a team of Protection Officers supporting a prestigious client within the Aviation sector. This is a hands-on leadership role, responsible for delivering a safe, secure and resilient manufacturing environment while maintaining exceptional service standards.
You'll lead by example, manage day-to-day operations, and play a key role in incident response, team performance and client satisfaction.
Key Responsibilities
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- Lead and support the on-site security team, ensuring effective resourcing and absence management
- Maintain agreed service levels and escalate risks or issues to the Operations Manager
- Build strong working relationships with the client and internal stakeholders
- Oversee security operations including access control, patrols, control room and CCTV activity
- Take a leadership role during security, safety and emergency incidents
- Monitor officer performance, addressing low-level issues in line with company processes
- Manage training requirements and compliance records for the team
- Support employment relations matters on site as required
- Ensure all site instructions, policies and procedures are followed
- Promote Mitie's values, professionalism and a strong safety culture
Training & development
You'll complete mandatory and specialist training including:
- First Aid - Immediate Emergency Care (IEC) including delivery of medical gasses
- Fire safety
- Aviation security
- Control room and CCTV operations
- Spill response and emergency procedures
Health & safety
- Ensure compliance with all company and client H&S policies
- Report hazards, incidents and equipment defects promptly
- Promote safe working practices and correct use of PPE
Person specification
Essential
- Proven experience in a security leadership or supervisory role
- Valid SIA Door Supervisor licence
- Excellent communication and customer service skills
- IT literate (Microsoft Office)
- Full UK driving licence and access to transport
- Right to work in the UK with 5-year checkable background
- British nationality or 5 years UK residency (CTC clearance requirement)
- Calm, professional and effective under pressure
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Desirable
- Aviation security experience
- Fire safety experience
- First Aid qualification
Our market-leading flexible benefits scheme
Provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to our flexible benefits platform, Choices, for customising benefits
- High street discounts through our MiDeals platform
- Cycle-to-work scheme
- Life cover (greater of your equivalent annual salary or a minimum of £10,000)
- Save-as-you-earn scheme
- Mitie Matching Share Plan (potential for free shares in Mitie)
- Recognition through Mitie Stars with cash prizes and annual top prize of £10,000
Career progression
We offer a diverse variety of training and development avenues via a wide selection of learning resources.
Inclusive recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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