Boots UK
Team Leader
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Burton on Trent - Full Time - Onsite
Permanent
Vyoma Gandhi
vyoma.gandhi@boots.com
What You'll Be Doing
Reporting to the Department Manager, you will lead a team of warehouse colleagues within our Burton Service Centre Night Shift operation, ensuring you complete work safely, accurately, and on time.
You will deliver operational performance while creating a positive and engaged team culture. You will lead colleagues and coach individuals to achieve their potential and ensuring excellent service for our customers.
Key Responsibilities
- Develop a team of warehouse colleagues.
- Delivering productivity, quality, attendance, and service targets.
- Coaching colleagues to maximize performance and capability.
- Monitoring team performance and taking action to improve results.
- Delivering team briefings and maintaining clear communication throughout the shift.
- Supporting workflow and resource allocation across operational areas.
- Maintaining shift handovers and operational updates.
- Ensuring compliance with Health & Safety, security, and operational standards.
- Working collaboratively with support departments to resolve operational issues.
- Creating a positive, engaged, and high-performing team culture.
Shift Pattern: 4 on, 4 off
Hours: 22:00 – 10:00 (12-hour shifts)
What You'll Need To Have (our Must-haves)
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- Previous experience leading teams within a warehouse, logistics, or operational environment.
- Strong communication and people leadership skills.
- Ability to motivate others.
- Good problem-solving and decision-making skills.
- Experience working to operational KPIs and service targets.
- Focus on safety, quality, and customer service.
- Ability to remain calm and organized in a fast-paced environment.
- Basic IT skills and confidence using operational systems and reporting tools.
- A proactive approach and willingness to take ownership of challenges.
It would be great if you also have
- Experience within an automated distribution environment.
- Previous experience in warehouse, outbound, despatch, or e-commerce operations.
- Experience managing agency colleagues.
- Knowledge of performance management and attendance processes.
- Experience supporting continuous improvement activities.
- Experience developing colleagues and supporting their progression into leadership roles.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including the option to buy additional holiday, discounted gym membership, life assurance, activity passes, and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
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There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
A Bit About Us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What's Next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
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