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Team Leader

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Location: Horizons, Poole
Salary: A GBP 13.95 per hour
Hours Per Week: 30
Team Leader: Shaftesbury Horizons (Poole, Dorset)
Are you a passionate leader ready to make a real difference?
At Shaftesbury Horizons, we're looking for a dedicated Team Leader to help shape a supportive, inclusive environment where people can truly thrive. Please note this role will be predominantly day work but will include the occasional night shift.
Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full, flourishing life. Guided by our core values: Open, Enabling, Inclusive and Courageous: we provide outstanding support across adult care, children's services, and education.
Horizons is a residential transitional service supporting up to 13 young adults with physical and intellectual disabilities, as well as associated medical needs. We empower individuals to build independence, develop life skills, access education, and engage meaningfully with their community.
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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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The Role
As a Team Leader, you'll play a vital role in the day-to-day running of the service, ensuring high-quality care and support for both the people we support and your team.
Key Responsibilities Include
- Leading and supporting a team of care professionals
- Overseeing daily operations of the service
- Promoting independence, inclusion, and wellbeing
- Ensuring care is personalised, flexible, and of the highest standard
What We're Looking For
- NVQ Level 3 in Health and Social Care (or willingness to work towards it)
- A positive, proactive leadership style
- Passion for delivering outstanding, person-centred care
- Commitment to our values and making a difference
Additional Requirements
- Participation in on-call rota (A GBP 10 per session)
- Occasional sleep-in shifts (A GBP 60 per shift)
- Flexibility to work occasional nights
What You'll Get in Return
At Shaftesbury, we know our people are our greatest asset. That's why we offer a fantastic benefits package:


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- A GBP 500 Welcome Bonus (after 12 months, T and Cs apply)
- Birthday Off (taken from annual leave)
- Recognition and Rewards: including vouchers up to A GBP 50
- CQC Incentives: up to A GBP 50 depending on rating
- Comprehensive Training and Development
- Generous Holiday: 25 days + bank holidays (rising to 28 days + BH)
- Pension Scheme
- Employee Assistance Programme
Why Work With Us?
At Shaftesbury, we believe it's the little things that add up to a life well lived: friendship, independence, opportunity, and community.
We're committed to helping the people we support participate, contribute, and feel valued, while creating a workplace where you can grow and succeed.
If you feel you are a suitable candidate and would like to work for Shaftesbury, please proceed through the following link to be redirected to our website to complete your application.
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