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WSH Group

Team Leader - The Place to Eat, John Lewis Glasgow

Glasgow
Posted about 13 hours ago
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Company Description

When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com

Job Description

Job Title: Team Leader

Location: John Lewis Glasgow

Reports to: Manager /General Manager

Contract Type: Full-time

Job Purpose:

This role encompasses working any days of the week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location. This role is primarily front of house.

Key Responsibilities:

  • Ensuring the customer experience is maintained to the highest standard at all times.
  • To ensure food safety compliance is followed at all times.
  • To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.
  • To organise deliveries, checking delivery notes, and reporting any discrepancies.
  • Assisting with clearing tables.
  • Assisting with any team queries, supporting the management team.
  • To carry out daily team briefings and assist with any team queries.
  • To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.
  • To work on tills, following the cash handling procedures, taking orders and serving food and drinks.
  • To assist with the development of the team, providing training where required, especially on the areas of the food and beverage service, supporting management in the delivery of labour effectiveness targets.
  • To attend all training and development courses as requested.
  • To always represent WSH and John Lewis in a professional manner in your behaviour, appearance, and knowledge.
  • To carry out any other reasonable duties as required by management.

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Why you're a good match

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Why you're a good match

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Qualifications

Skills & Experience Required:

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  • Positive can-do attitude
  • Strong communication skills
  • Good organisational skill
  • Ability to work under pressure to meet the business needs
  • Reliable and able to work well within a team
  • Self-motivated and proactive

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast-growing and exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Perkbox app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

Employment Type: Perm.

Salaried Working Pattern: Full-time 5 Days Out of 7

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Location

Buchanan Galleries, Buchanan St, Glasgow G1 2GF, UK

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