Team Manager

Location: 11–12 Eldon Place, Bradford, BD1 3AZ
Working Hours: 37 hours per week, 9am-5pm Monday-Friday
Contract Type: Permanent
Salary: £31,030 - £41,980 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a Real Difference in Your Community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About The Role:

To manage, supervise and oversee a multi-agency/disciplinary team offering a flexible and accessible service to service users.

What You’ll Do:

• Oversee and take responsibility for the day to day running of designated projects and assist in the development of your service area, ensuring the relevant models are embedded in the service.
• Promote the work of your Service, liaise closely with other agencies and make effective links with services and facilities in the community and custodial settings to benefit service users.
• Develop and agree effective pathways and procedures across the service.
• Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers. This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and performance & development reviews (PDRs)/ supervisions.
• Audit staff and service targets against individual staff, service specifications and contractual targets.
• Achieve performance targets in conjunction with management through motivating and managing the team effectively.
• Develop and implement structured intervention-specific programmes designed to address homelessness.
• Liaise with other agencies involved with service users e.g. Social Services, Job Centre, Housing, Probation Service/NOMS Prison service and/or any other treatment provider or drug and alcohol services.
• Maintain accurate and up to date records and reports and provide written and verbal reports as required
• Provide a high quality service which is compliant with CQC standards.
• Assist in the development of effective systems for the monitoring and evaluation of the Service.
• Ensure safeguarding, serious untoward incidents and complaints and any other risks are managed in line with policy and communicated to the Service/Area Manager.
• Hold a small case load when needed (where relevant) to support service delivery to our clients
• Assist the Service/Area Manager is ensuring all reports to external stakeholders are timely, accurate and 100% compliant.
• Participate in the activities of the service by attending thematic and managers meetings and support any development work which may arise from these.
• Deputise for the Service/ Area Manager and provide ongoing service cover in the absence of other managers across the service.