Liquid Personnel
Team Manager – Adult MASH
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Team Manager - Adult Multi-Agency Safeguarding Hub (MASH)
Our client based in Wiltshire is seeking an experienced Team Manager to lead their Adult Multi-Agency Safeguarding Hub (MASH). This is an exciting opportunity to manage a highly skilled and established multi-agency team that oversees safeguarding referrals for adults with care and support needs who may be experiencing, or are at risk of, abuse and neglect.
Working within a dynamic safeguarding environment, you will lead and support Social Workers, Information Officers, Minute Takers, and safeguarding professionals to ensure timely, coordinated, and person-centred responses to safeguarding concerns. The team works closely with Police, Health Services, Children's Services, CQC, Fire Service, Advocacy Services, voluntary organisations, and care providers to assess risk, share information, investigate concerns, and achieve positive outcomes for vulnerable adults.
The successful candidate will provide visible leadership, oversee complex and high-risk safeguarding activity, drive service improvement, manage performance, and ensure that adults remain at the centre of all safeguarding interventions. This role requires a confident leader with strong safeguarding knowledge, excellent partnership working skills, and the ability to manage service delivery within a complex multi-agency environment.
Responsibilities
- Leading and managing the Adult MASH service, ensuring safeguarding referrals are screened, assessed, and progressed effectively in line with legislation and local safeguarding procedures.
- Providing leadership and oversight for complex, high-risk, and sensitive safeguarding concerns involving adults at risk.
- Managing and supporting Social Workers, Investigating Managers, Information Officers, and Minute Takers to ensure high-quality service delivery.
- Ensuring safeguarding thresholds are applied consistently and that decisions are robust, proportionate, and defensible.
- Overseeing Section 42 safeguarding enquiries and ensuring investigations are progressed appropriately and within required timescales.
- Working in partnership with Police, Health Services, Children's Services, CQC, Fire Service, Advocacy Services, and voluntary sector organisations to coordinate safeguarding responses.
- Leading on large-scale and complex safeguarding investigations where required.
- Using performance data, audits, quality assurance findings, and management information to monitor service effectiveness and drive continuous improvement.
- Managing staff performance, supervision, wellbeing, professional development, recruitment, induction, and workforce planning.
- Ensuring all safeguarding activity is undertaken in accordance with the Care Act 2014, Mental Capacity Act 2005, safeguarding legislation, and associated guidance.
- Contributing to the work of the Safeguarding Adults Board and associated sub-groups through audits, consultations, and service improvement activity.
- Developing and maintaining effective multi-agency partnerships that strengthen safeguarding practice and improve outcomes for adults at risk.
- Leading service development initiatives and identifying opportunities to improve efficiency, effectiveness, and safeguarding outcomes.
- Ensuring accurate recording, reporting, and oversight of safeguarding activity, trends, risks, and service performance.
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Qualifications and Experience
- Professional Qualification: MA, BA, BSc in Social Work, Diploma in Social Work, CQSW, or equivalent recognised Social Work qualification.
- Registration: Must be registered with Social Work England.
- Experience: Significant post-qualified experience within Adult Social Care and Adult Safeguarding services.
- Management Experience: Proven experience leading teams, managing performance, supervising staff, and delivering service improvements.
- Safeguarding Expertise: Extensive knowledge of Adult Safeguarding policies, procedures, legislation, and best practice.
- Legislation Knowledge: Strong understanding of the Care Act 2014, Mental Capacity Act 2005, Human Rights legislation, and associated statutory guidance.
- Leadership Skills: Strong ability to lead, motivate, support, and develop multidisciplinary teams within a demanding safeguarding environment.
- Partnership Working: Experience building and maintaining effective relationships with Police, Health, CQC, safeguarding partners, and external agencies.
- Performance Management: Experience using data, audits, and quality assurance processes to drive service improvement and monitor outcomes.
- Problem Solving: Excellent analytical, decision-making, and problem-solving skills with the ability to manage complex situations and competing priorities.
- Communication Skills: Excellent interpersonal, presentation, negotiation, report-writing, and leadership skills.
- IT Skills: Strong working knowledge of social care recording systems and Microsoft Office applications.
- Management Qualification: Level 5 Management qualification, or equivalent experience, is desirable.
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Why Liquid Personnel?
- Free DBS and compliance service
- Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly
- Access to exclusive roles that aren’t available from other agencies
- Free access to Liquid’s exclusive social work training and CPD portal
- Your own dedicated consultant with extensive social work knowledge
- Access to a wide selection of social work positions across the UK
- “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place*
- “Find your own job” bonus – get £250 for bringing your own position to us *
*Terms and conditions apply to our bonus schemes.
Reasonable Adjustments
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.
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