Burberry
Team Manager - Edinburgh Multrees Walk
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The team at Burberry is looking for a Team Manager to join our Edinburgh boutique working within a strong team of 7 colleagues in delivering exceptional luxury retail experiences. Working closely with the wider store leadership team, you will inspire high performance, foster a culture of service excellence, and drive commercial success across all product categories.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As a visible presence on the shop floor, you will build meaningful relationships with clients and colleagues while championing Burberry's values and commitment to exceptional client experiences. This role offers the opportunity to influence boutique performance, develop talent, and contribute to the continued success of one of the world's most recognised luxury brands.
RESPONSIBILITIES
- Lead, coach and develop a high-performing team to deliver exceptional client experiences and commercial results.
- Drive boutique performance by maximising opportunities across all product categories, clienteling and services.
- Create a culture of accountability, collaboration and continuous development through regular coaching and feedback.
- Build long-term relationships with clients, ensuring a personalised and elevated Burberry experience.
- Monitor business performance, identify opportunities for growth, and implement actions to achieve targets.
- Act as a Burberry Ambassador on the shop floor, consistently championing brand values, standards and customer excellence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
PERSONAL PROFILE
- Previous experience leading teams within a luxury or high end customer-focused retail environment.
- Strong ability to motivate, coach and develop individuals to achieve their potential.
- Commercially aware with clienteling experience.
- Skilled in building trusted relationships with clients, colleagues and stakeholders.
- Confident operating in a fast-paced retail environment while maintaining attention to detail.
- Passion for luxury retail, service excellence and representing the Burberry brand.
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills