South West London and St George's Mental Health NHS Trust
Team Manager
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Team Manager for Richmond Single Point of Access Team
A fantastic and exciting opportunity has arisen for the post of Team Manager for Richmond Single Point of Access Team, providing operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service.
The Single Point of Access (SPA) carries out expert triage and assessment for patients referred to secondary mental health care. They act as the single point in receiving referrals for working age adults across the whole Borough. The service offers assessment for those with a potential serious and complex mental health problem. The team forms part of a planned and integrated whole system approach to care in conjunction with Primary Care mental health teams and Talking Therapy services, Integrated Recover Hubs; Crisis and Home Treatment Teams, Acute Inpatient Care, Early Intervention Services and Specialist services such as Forensic and CAMHS.
This role requires someone with drive, energy, and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.
The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.
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The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.
You will be responsible for the monitoring and supervising of clinicians’ caseloads using various IT systems, and you will work closely with the service’s Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.
You would need to have excellent communication skills, be pro-active, able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively, and demonstrate ability to lead a team. You will also be flexible, responsive, and organised, with an interest in developing services, and participating in service modernisation.
About Us
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history, and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
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This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti-racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development, and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
How to Apply
Come and join our inclusive teams and help our patients on their recovery journey.
Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.
For further details / informal visits contact:
- Name: Sara Soames
- Job title: Clinical Manager
- Email address: Sara.Soames@swlstg.nhs.uk
- Telephone number: 020 3513 5159
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