Connection Support
Team Manager (OHP)
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Are you passionate about supporting people to live independently?
We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.
If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.
Email: recruitment@connectionsupport.org.uk
Do you want a role where you can make a meaningful difference to people experiencing homelessness?
Whether it’s due to homelessness or poor mental health, the number of people facing crisis is rising. Connection Support believes in a future where everyone can live free from crisis and when challenges do arise, we’re there every step of the way.
If this is something you’d like to be part of, we’d love to hear from you.
About The Service
The Oxon Homeless Pathway helps people move forward from homelessness by providing personalised support within an accommodation-based service. Our aim is to empower clients to build independence, sustain tenancies, and create positive futures.
We are currently recruiting an inspirational Team Manager to join the team.
About The Role
As Team Manager, you will lead and support a team of Case Workers delivering high-quality, person-centred support across the Oxon Homeless Pathway. You will be responsible for the day-to-day management of the service, ensuring clients receive effective support to move towards independent living, while maintaining excellent standards of service delivery, staff performance, safeguarding, and partnership working.
Key responsibilities include:
- Leading, motivating, and developing a team of Case Workers to achieve positive outcomes for clients.
- Overseeing the day-to-day delivery and performance of the service.
- Ensuring high-quality, person-centred support is delivered in line with contractual and organisational requirements.
- Managing risk, safeguarding, and compliance across the service.
- Working collaboratively with commissioners, housing providers, and partner agencies.
- Monitoring service outcomes and driving continuous improvement.
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This is an exciting opportunity to lead a dedicated team supporting people to move beyond homelessness, empowering both clients and staff to achieve their full potential and build positive futures.
Contract details
- Contract: Permanent
- Hours: 37.5 hours per week
- Salary: £37,751 - £41,810 per annum, dependent on experience.
- Location: Role will support people across Oxfordshire, office will be in Wolvercote, Oxford.
- Closing date: Friday 28th August
Our recruitment process includes a short introductory call with shortlisted candidates prior to interview. This is a chance for us to learn more about your interest in the role and for you to find out more about the opportunity.
Interviews: Week Commencing 7th September
About You
We're looking for a dynamic and organised leader who is passionate about supporting people to move beyond homelessness and achieve independent living. You will bring experience of working with people who are homeless, at risk of homelessness, or within homelessness services, alongside the ability to lead, motivate, and develop a high-performing team.
To be successful in this role, you will have:
- Experience of working with people who are homeless, at risk of homelessness, or within homelessness services.
- Experience of supervising, managing, and developing staff.
- Strong organisational skills, with the ability to manage competing priorities and maintain high standards of service delivery.
- A dynamic and proactive approach, with the confidence to lead through challenges and drive positive outcomes.
- Experience of creating, updating risk assessments and/or Support planning.
- Excellent communication and relationship-building skills, with the ability to work effectively with a range of stakeholders.
- A full UK driving licence and access to a vehicle.
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If you're an engaging and compassionate leader who can balance operational oversight with a commitment to supporting both clients and staff, we'd love to hear from you.
Please note: As part of the application process, you will be asked a number of questions relating to the essential requirements of the role. If you answer "No" to any of these questions, the recruitment system will automatically decline your application. If you believe this has happened in error, please contact us and we will be happy to review your application.
What We Offer In Return
We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:
- 30 days’ annual leave (pro rata for part time) plus bank holidays
- Occupational sick pay
- Health-related benefits
- Eco travel incentives
- Retail discounts and more
- Ongoing learning and development opportunities
- A supportive and inclusive working environment
Equality, Diversity and Inclusion
Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.
We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.
If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
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