Team Manager Referral and Assessment Hub

As part of community transformation we are changing the way we Support individuals who are referred to Community Mental health services. We are continuing to develop the referral and assessment hub and are looking to recruit a B7 Team Manager to support the ongoing transformation of the service.

This post is a full time position (37.5 hours per week) and the working hours will be 9am - 5pm 5 days per week. The Hub is currently operational Monday to Friday 9am to 5pm so flexible working can be discussed. The post holder will be expected to travel across Salford and expected that base will be flexible.

This post includes participation in the Bronze on call rota.

Key Duties Will Include

Support the team to:

• Triage all referrals coming into the referral and assessment hub as part of a team. Providing an onward journey if not appropriate for Community Services.
• Completing assessments for those people requiring specialist mental health services under Community Mental Health Team or Neighbourhood Mental Health Team.
• To provide line management and Team management.
• To link in with CMHTs, NMHT and wider community services, and attend meetings as needed.
• To develop and maintain relationships and pathways with other services
• To promote awareness of the role of the referral and assessment hub, within local service area/team, GP practices and the wider community.
• Supporting with service management
• Support with policy and service improvement and development
• Supporting service user, carer and stakeholder involvement
• Promote a culture of learning, education and professional development
• Championing quality assurance by establishing quality standards relating to the service user and carer experience, implementing Divisional Action Plans and undertaking complaint investigations
• Adherer to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and local reporting procedure and ensuring junior staff compliance with this.