NHS Scotland
Team Medical Secretary B4
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NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
The post holder will provide an effective and efficient secretarial and administrative service to the Multidisciplinary Team within Adult Community Mental Health Services across Glasgow City HSCP. The role supports managerial, psychology, nursing, and occupational therapy staff and includes reception duties, data input, record management, general typing, and handling referrals and enquiries through a single point of access.
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
- Permanent, full-time
- Shift Pattern: 20.7 hours worked over 3 days. Shift pattern to be confirmed
- Base location: Maryhill Health and Care Centre
Key Responsibilities
- Deliver a high-quality secretarial and administrative service to the multidisciplinary team.
- Carry out reception duties.
- Input and maintain data accurately.
- Manage patient and service records.
- Undertake general typing and administrative tasks.
- Manage calls and emails independently.
- Process referrals and respond to enquiries through a single point of access.
- Support the wider Administrative Team with generic administrative functions.
- Provide cover for administration colleagues during sickness, annual leave, or other absences.
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Knowledge, Training, Qualifications and/or Experience Required to Do the Job:
- Excellent knowledge of EMIS or an equivalent Patient Administration System.
- Strong administrative and organisational skills.
- Ability to work independently and manage communications effectively.
- Experience in record management and data input processes.
- Ability to support multidisciplinary healthcare teams in a busy service environment.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days' annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For An Informal Discussion, Please Contact
- Catherine McAlaney, Sector Administrator - Catherine.McAlaney@nhs.scot - 0141 211 1430
Details on How to Contact the Recruitment Service and the Recruitment Process
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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