Granola
Tech Ops Lead
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In This Role, You Will
Be the first point of contact for internal support questions in Slack and in person.
- Deliver laptop onboarding sessions for new joiners and ensure they have all the hardware and accounts they need
- Manage our macOS and Windows devices using Fleet
- Administer Google Workspace and our other SaaS tools, managing accounts, permissions, and licenses
- Maintain our office IT hardware across our London and SF offices
- Make repeat tasks simpler through automation, sensible defaults, and clear documentation
Your Background Looks Something Like
- Experience managing devices through an MDM platform. We use Fleet, but experience with other platforms is welcome.
- Experience in Google Workspace and SaaS administration
- Experience automating common tasks
- Clear communication with people of different technical backgrounds, including talking someone through an unfamiliar setup or problem.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As a person, you…
- Enjoy helping people and making it easy to ask for help, however small the question.
- Are excited to work in-person from our office in London (most of the time)
- Love working in a startup environment (you either have experience working in a startup or are really drawn to the zero-to-one phase)
- Value working with people who are kind, ambitious, and pragmatic
- Are comfortable with a day shaped by incoming requests, balancing urgent problems with work that prevents the next one.
About The Opportunity
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We are living in the most exciting time for tool builders since Engelbart's demo in 1968. We want to assemble the best crew to build this future together, here in London. Our compensation philosophy is to pay slightly above market on salary and above market on equity.
We do our best work in person, and so our team spends time together five days per week in our new, bright, and spacious office at Old Street. We are happy to offer relocation assistance to candidates who'll be moving to London to join us.
Lastly, we think amazing talent comes from all kinds of life journeys and experiences. If what is written above speaks to you, whether you look like a fit on paper or not, please reach out.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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