Key to being successful is being responsible for creating a diverse, inclusive, and welcoming environment. It is essential to ensure that everyone feels supported to be their authentic self, can grow, develop, and positively contribute to delivering value.

Key Skills & Qualifications Sought:

People

• Accountable for resource alignment of product, engineering and partner teams to the key backlog items and seeking efficient utilisation.
• Builds strong relationships with stakeholders across CSL, including commercial, finance, operations, and wider leadership.
• Communicates programme progress, risks, decisions, and impacts clearly to technical and non-technical audiences.
• Influences backlog prioritisation in partnership with product managers and business stakeholders.
• Reviews quality of backlog items (ideas, epics and stories) thus ensures teams are prepared to deliver when the backlog items are prioritised.
• Facilitates alignment across CSL and external engineering teams and seeks ways to remove delivery blockers.
• Provides leadership that encourages continuous improvement and innovation across teams.

Process

• Ensuring that backlogs are delivered on time, with accurate forecasts and cost management controls. Delivery itself facilitated through Head of Engineering / Engineering Leads across both CSL and external partners.
• Collaborating with Product Managers on understanding and representing the longer-term roadmap outcomes and measures aligned on business goals.
• Implementing effective delivery methodologies and operate the backlog management tooling used by product and engineering teams (Jira).
• Track and clearly communicate progress against committed roadmaps, plans and budget to all interested and invested parties – tailoring communication as appropriate to ensure relevance to the audience.
• Oversees resource planning, forecasting, and programme-level governance.
• Creates and owns the roadmap and the programme plan including accountability for representing estimates for backlog items and ensuring a prioritised backlog always exists and is maintained.
• Maintains programme-level reporting, milestones, and success metrics.
• Manages cross-product and cross-engineering dependencies, risks, and issues.
• Ensures compliance with CSL governance, operational standards, and delivery frameworks.
• Drives continuous improvement of delivery processes, workflows, and operational practices.

Technology

• Own the Programme Management toolset, day to day operation, reporting and configuration management.
• Proactively researches relevant technologies, tools, and industry trends to guide CSL’s direction.
• Ensures technical programme deliverables proposed include considerations for reliability, scalability, performance, and security.
• Ensures technical risks, constraints, and dependencies are understood and managed.
• Supports the adoption of modern engineering practices, automation, and tooling.
• Ensures technical considerations are embedded into planning, estimation, and prioritisation.

Ideal Experience and Knowledge Sought:

• Significant experience leading complex technical delivery programmes across multiple products, or services, supported by both CSL engineering and external partner teams.
• Strong understanding of modern engineering architectures and practices (front-end, back-end, integration, cloud, APIs), enabling effective challenge, decision-making, and partnership with engineering leaders.
• Proven track record of shaping, motivating, and guiding high-performing cross-functional teams, ensuring clarity of purpose, alignment, and accountability across product and engineering.
• Demonstrable experience engaging, influencing, and managing senior stakeholders across commercial, operational, and technical domains, with the ability to navigate competing priorities and drive consensus.
• Comfortable operating in fast-moving, ambiguous environments, coordinating delivery across in-house teams and external partners (on-shore and off-shore) to achieve outcomes at pace.
• Familiarity with contemporary delivery methodologies, engineering best practices, and the ability to select and apply the right approach for different contexts and teams.
• Advanced JIRA expertise, including workflow configuration, backlog and dependency management, reporting and dashboards, and driving programme delivery through effective use of agile tooling and governance.
• Good influencing and negotiation skills, with the ability to align diverse viewpoints and ensure decisions are grounded in data, risk awareness, and strategic alignment.
• Experience overseeing the design, delivery, and evolution of large-scale or business-critical technical solutions, ensuring they meet expectations for scalability, resilience, and long-term sustainability.

The above should not be viewed as an exhaustive list of skills and/or qualifications but rather CSLs view on the ideal candidate. If you feel you can meet three quarters of the requirements and learn the rest with support from CSL please apply now with an indication of your salary expectations for the role.

CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity.