You’ll work closely with our gas contractors, inspecting the quality and compliance of works completed in both occupied and void properties, challenging standards where necessary and providing technical guidance to help resolve complex issues.

You’ll also work with residents and internal teams to ensure our domestic and commercial gas and renewable heating systems are safe, compliant and maintained to a high standard, while helping us deliver a reliable repairs service for our residents.

If this sounds like you, we would love for you to apply!

Your impact in the role:

You will have experience working with contractors, dispute resolution, looking at specifications, holding meetings, looking at performance and ensuring that KPIs and targets are set and met with L&Q’s partners. It will be key to ensure that our contractors provide an outstanding service to our residents and that any issues are dealt with efficiently and are investigated as required in order to put any failures back on track.

The post holder will need to have had experience working statutory authorities, suppliers and consultants promoting best practise and contributing towards L&Q’s positive reputation within the industry.

You will contribute legislation change and to promote the work of the trust. This means you will need to have an up to date CPD and will be committed to being knowledgeable about changes in legislation and compliance frameworks. The post holder will ensure H&S, regulatory & governance compliance for areas under the technical advisor’s control.

What you'll bring:

• Level 3 Gas Engineering or Level 2 plus experience – Essential and current
• A valid driving license and car is essential for this role
• Technical knowledge of Gas Compliance and knowledge of working across a varied housing stock
• Service background and quality assurance
• Commitment to delivery of good customer service
• Experience in a Customer facing role.
• Ability to work in harmony with a number of contractors.
• Performance Management skills
• Up to date legislation knowledge and commitment to CPD
• A good understanding of solid fuel, oil, LPG and renewables is advantageous

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!