Reynolds Food Group
Technical Assistant
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Technical Assistant
Location: Basildon, Essex
Salary: £35,000 per annum
Shift: Monday to Friday
Working Hours: 40 hours per week
Core Hours: 8:00am – 5:00pm
2x 30-minute unpaid breaks
About the Role
Join Reynolds Food Group as a Technical Assistant and play a key role in supporting the business to maintain the highest standards of food safety, quality, and legality across our fresh food manufacturing operations.
Based in Basildon, you will work closely with the General Manager, Technical Manager, customers, suppliers, and third parties, helping to ensure that all technical and quality requirements are effectively managed and maintained.
What You’ll Be Doing
- Supporting the site approach to the management of food safety, quality, and legality, including BRCGS requirements.
- Supporting periodic compliance reporting to the Technical Director and ensuring relevant technical standards are maintained.
- Acting as a technical point of contact for key customers, handling food safety, legality, and quality matters professionally and effectively.
- Communicating food technical issues and scenarios clearly and efficiently across the business.
- Supporting the development, maintenance, and continual improvement of the Quality Management System (QMS).
- Preparing and supporting monthly reporting on food safety, legality, and quality KPIs.
- Working closely with wider Technical and Quality teams, including supporting specification management.
- Investigating and managing customer complaints, identifying root causes, and supporting appropriate corrective actions.
- Supporting customer and third-party audits and ensuring actions are followed through effectively.
- Maintaining an effective watching brief for relevant technical, food safety, and quality alerts.
- Working closely with manufacturing, operational, and support teams to maintain and improve technical and quality standards.
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What We’re Looking For
- A degree or equivalent qualification, preferably in a science-based subject.
- Minimum of 1 year’s experience working within a Technical or Quality team, preferably within the food industry.
- Knowledge and experience of BRCGS certification schemes.
- Strong understanding of HACCP principles.
- Experience with internal auditing.
- NEBOSH or IOSH qualification.
- Excellent communication and interpersonal skills.
- A personable and professional approach when dealing with customers, suppliers, and colleagues.
- Self-motivated, organized, and able to work effectively with minimal supervision.
- Ability to work collaboratively with manufacturing, operational, and technical teams.
- Strong attention to detail and a commitment to maintaining high standards of food safety, quality, and legality.
What’s in It for You?
- Annual Pay Reviews: Regular opportunities for salary review.
- Generous Holiday Allowance: 25 days' annual leave plus Bank Holidays.
- Group Personal Pension Plan: Access to the company pension scheme.
- Retail Discounts: Membership of a retail discount scheme.
- Health Care Cash Plan: Access to a Health Care Cash Plan.
- Additional Benefits: Further company-tailored benefits available through service and commitment.
- Career Development: Opportunity to develop your technical and quality career within Reynolds Food Group.
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Why Join Us?
At Reynolds Food Group, food safety, quality, and legality are at the heart of everything we do. As a Technical Assistant, you’ll have the opportunity to make a real contribution to maintaining high standards across our fresh food manufacturing operations.
We’re looking for someone who is self-motivated, technically knowledgeable, and confident working with people at all levels. If you have experience within a Technical or Quality environment and are looking for your next career opportunity within the food industry, we’d love to hear from you.
Reynolds Food Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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