Technical Assistant

The business produces and supplies products to a wide customer base including major retail and large catering clients. Always striving for high quality and excellent service, the company always puts their customers first to ensure their continued success.

About the Technical Assistant job

The purpose of your role is to support the Technical Manager in maintaining food safety, quality and compliance standards across the site. You'll support product development, help maintain BRCGS certification, ensure customer and regulatory requirements are met, and contribute to continuous improvement.

Key tasks

• Support new product development from concept through to launch, including factory trials, product specifications, packaging development and shelf-life validation.
• Maintain food safety, quality and compliance standards by supporting the Quality Management System, carrying out audits, monitoring technical controls, and ensuring products meet legal, customer and BRCGS requirements.
• Support internal, customer and third-party audits, assist with investigations into non-conformances and complaints, and help implement effective corrective actions and continuous improvement.
• Maintain accurate technical documentation, monitor KPI data, audit production records, and ensure all technical records are compliant and up to date.
• Support technical training, communicate food safety and quality requirements across departments, and promote a positive food safety culture throughout the site.
• Work closely with Production, Engineering and Operations to maintain hygiene and factory standards, support pest control and cleaning verification, and contribute to continuous improvement initiatives across the site.