OCS
Technical Assurance Manager
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About The Role:
Days of Working: 4 on 4 off rolling roster, 8am to 4pm - flexibility is required.
Due to continued growth and expansion, we are seeking an experienced and detail-oriented Technical Assurance Manager to ensure the consistent delivery of safe, compliant, and high-quality technical services across our operations. The successful candidate will be responsible for developing and maintaining assurance processes, auditing technical performance, driving compliance, and supporting continuous improvement initiatives across the business.
The role requires a strong technical background, excellent stakeholder management skills, and the ability to influence operational teams to achieve best practice and regulatory compliance.
Key Responsibilities
- Lead the development and implementation of technical assurance strategies, procedures, and governance frameworks.
- Conduct technical audits, inspections, and compliance reviews across business operations.
- Ensure all activities are delivered in accordance with relevant legislation, standards, codes of practice, and company requirements.
- Monitor technical performance and identify risks, trends, and opportunities for improvement.
- Provide technical support and guidance to operational and project teams.
- Review technical documentation, specifications, methodologies, and risk assessments for accuracy and compliance.
- Investigate technical failures, incidents, and non-conformances, identifying root causes and corrective actions.
- Develop and maintain assurance reporting, performance metrics, and compliance dashboards.
- Support contract mobilisation activities and ensure technical compliance requirements are embedded from project inception.
- Work closely with clients, suppliers, and stakeholders to ensure technical standards are maintained.
- Drive continuous improvement initiatives across systems, processes, and service delivery.
- Support internal and external audits, including customer, accreditation, and regulatory assessments.
- Contribute to training and competency development programmes to ensure technical standards are understood and maintained.
- Ensure best practices are shared across teams and business units.
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Essential
Key Skills & Experience
- Significant experience in a technical assurance, engineering, compliance, quality, or operational assurance role.
- Strong understanding of technical governance, auditing, compliance, and quality management systems.
- Experience interpreting technical standards, regulations, and industry best practice requirements.
- Strong analytical and problem-solving abilities.
- Experience investigating incidents, identifying root causes, and implementing corrective actions.
- Excellent written and verbal communication skills.
- Ability to influence stakeholders at all levels of an organisation.
- Strong organisational and project management skills.
- Proficient in producing technical reports, audits, and compliance documentation.
Desirable
- Experience within Facilities Management, Engineering Services, Building Services, Infrastructure, or a related technical environment.
- Internal or Lead Auditor qualification.
- Membership of a relevant professional body.
- Degree, HNC/HND, or equivalent qualification in an engineering, technical, or related discipline.
- Experience managing ISO management systems (ISO 9001, ISO 14001, ISO 45001 or similar).
Personal Attributes
- Highly organised and detail-oriented.
- Professional and credible technical leader.
- Strong integrity and commitment to compliance.
- Collaborative and supportive approach.
- Proactive and solutions-focused mindset.
- Ability to work independently and manage multiple priorities.
- Committed to driving operational excellence and continuous improvement.
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About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.
Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅ Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
🚀 Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
🙂 Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources.
📝 Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
💰 Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
How to Apply:
If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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