Oliver James
Technical Author
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Technical Author
Milton Keynes (1 day/week on-site) | 4-Month Contract | £350/day (Inside IR35)
We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API and SFTP-based data products.
The Role
You'll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward.
What You'll Do
- Review existing functional specifications (API & SFTP) to identify gaps and ambiguity
- Work with the Data Quality team to translate identified trends into clear, closed-gap documentation
- Establish standardised naming conventions and terminology
- Produce updated functional specifications for a data platform
- Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials
- Plan documentation structure, information architecture, and navigation flows
- Edit and maintain consistency of tone, style, formatting, and terminology across all outputs
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What You'll Bring
- Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible
- Proven experience producing documentation for software, APIs, cloud, or similar technical products
- Comfortable working within Agile/iterative delivery environments and cross-functional teams
- Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub
- Experience with Mulesoft/Anypoint products is a strong advantage
- Diagramming experience (e.g. Visio) useful for supporting content
- Understanding of UX writing, content design, or information architecture is desirable
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Bonus Points
- Experience building style guides, reusable documentation templates, or a central technical glossary - this role has scope to establish these from scratch.
You Are
Detail-oriented, user-focused, and comfortable managing multiple documentation projects at once. You're curious about new tools, happy working independently, and equally comfortable collaborating with developers, QA, and product stakeholders.
Contract Details
- Duration: 4 months (initial)
- Location: Milton Keynes - 1 day per week on-site, remainder remote
- Rate: £350/day, Inside IR35
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