Dexter Talent
Technical Author
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Technical Author | Lancashire (Hybrid) | Up to £50,000
A fantastic client of ours is looking for a Technical Author to join their product and engineering team. You'll be responsible for creating and maintaining clear, accurate documentation for new and changing functionality across a complex software platform working embedded within the product development lifecycle rather than as an afterthought.
What you'll be doing:
- Creating and maintaining user-facing documentation for new features, enhancements and product changes
- Developing technical documentation including API docs, integration guides, configuration documentation and release information
- Working directly with product managers, developers and solution architects to gather, clarify and validate information
- Ensuring documentation is ready to support product releases and aligned to the established documentation framework
- Participating in documentation reviews, product walkthroughs and stakeholder workshops
- Contributing to continuous improvement of documentation standards, processes and tooling
- Identifying opportunities to improve accessibility and usability of documentation across the business
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You'll need:
- Professional experience as a Technical Author or Technical Writer creating documentation for SaaS or complex enterprise software
- Experience independently researching and documenting new or changing software functionality
- Strong technical writing skills and be able to turn complex information into clear, user-focused content for both technical and non-technical audiences
- Experience working within Agile development environments
- Experience with topic-based or structured authoring
- Proficiency with professional documentation or help-authoring tools
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Bonus points for:
- Experience documenting APIs and integrations
- Familiarity with Jira as part of a documentation workflow
- Experience with platforms such as ClickHelp, MadCap Flare, Paligo or Document360
- Working knowledge of HTML and CSS
What's on offer:
- Up to £50,000 depending on experience
- Hybrid working with flexibility after onboarding
- A role where documentation is genuinely valued as part of the product development process
Get in touch or apply below.
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