VIQU IT Recruitment
Technical Backup Specialist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Technical Backup Specialist
Remote (quarterly travel)
£60,000 - £65,000
VIQU have partnered with a leading MSP who are seeking a Technical Backup Specialist to join their Service Operations team. In this client-facing role, the Technical Backup Specialist will engage directly with clients, providing support and expertise through both verbal and written interactions. Strong communication skills are essential to excel in this position.
Key Responsibilities of the Technical Backup Specialist:
- Act as the escalation point for advanced technical issues, including troubleshooting and vendor management.
- Manage service and change requests, such as data restores and system updates, while maintaining monitoring tools and approving technical changes.
- Communicate effectively with customers, partners, and internal teams to ensure service expectations are met.
- Oversee application administration (Rubrik, Druva, Zerto, Commvault).
- Maintain technical documentation and stay up to date with relevant certifications.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Skills and Experience of the Technical Backup Specialist:
- Strong expertise in data backup and disaster recovery platforms, we are open to seeing candidates with at least one of the following: Rubrik, Druva, Zerto, Commvault, and NetBackup.
- Familiarity with ITIL frameworks and processes to support service management.
- Proficiency with virtualisation platforms such as VMware, Hyper-V, and Nutanix.
- Experience working with cloud technologies, including Azure and AWS, as well as Microsoft 365.
- In-depth understanding of Microsoft server operating systems (2012–2022) and Linux distributions.
- Skilled in scripting and automation using PowerShell.
- Ability to create and maintain clear and concise technical documentation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Apply today to speak with VIQU in confidence or contact Katie Dark via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply).
Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location