Technical Business Analyst

Key Responsibilities

Analysis

• The elicitation of product related requirements through business stakeholder and third-party engagement.
• Ensure requirements are fit for purpose and adhere to product analysis governance.
• Clearly understand and be able to articulate business/system outcomes and map them to requirements.
• Challenge the business to accurately define the changes necessary to deliver the business outcomes that are being sought.
• Provide valuable insight and input into discussions on proposed business solutions.
• Work closely with delivery teams to refine and transform business requirements into user stories with clear, achievable acceptance criteria, with a view to successfully delivering product change.
• Support pricing and underwriting with any product related queries.
• Support the product incident management process, through prioritisation and investigation.
• Support senior technical analysts in delivering large scale product change.
• Help prioritise change alongside the senior technical business analyst.
• Facilitate business stakeholders sign-off as per the agreed delivery framework and governance.
• Participate in team ceremonies in line with the agreed delivery frameworks.
• Main point of contact for business stakeholders in relation to product change.
• Facilitate change management of existing requirements.
• Build and maintain relationships with business stakeholders and delivery teams.

Personal Development / Continuous Improvement

• Promote and embrace a culture of continuous improvement, carrying out improvements in line with delivery methods.
• Self starter who is driven to support the business to deliver high value initiatives and doesn’t wait for direction but seeks to model best practice analysis.
• A team player who can help to role model what good looks like when it comes to analysis and support in the development of other team members.
• Build relationships with stakeholders across key departments within the business.
• Seek feedback from colleagues to aid development within the role.
• Actively seek opportunities to help lead product deliverables.
• Proactively develop technical analysis related skills with a view to providing value to the product delivery team.
• Embody and amplify our company values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with these values.

Qualifications, Skills And Experience

• Good knowledge of the MS Office Suite, specifically a strong knowledge of Excel.
• Ability to carry out contemporary requirements elicitation using agile based methods.
• Previous experience of working in a variety of delivery methodologies including delivery in an agile environment (e.g. SCRUM and Kanban).
• Previous experience of working in an insurance environment, or;
• A firm understanding of the current product offerings and underwriting principles.

Core behavioural competencies

• Analysis and decision making
• Innovation and problem solving
• Strategic perspective
• Relationships
• Communication and influence
• Development of self and others

Additional Information

A full job description can be seen here.

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.