FDM Group
Technical Business Analyst
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Technical Business Analyst - Public Sector
FDM is a global business and technology consultancy seeking a Technical Business Analyst to work for our client within the public sector. This is initially a 3-month contract with the potential to extend and will be a hybrid role that will be based in Manchester.
We are seeking an experienced Technical Business Analyst to support a strategic technology transformation programme. The organisation is currently operating legacy software that is no longer fit for purpose and is looking to define future business requirements, develop a target operating model, and undertake a formal procurement process to identify and implement a replacement solution.
The successful candidate will play a key role in understanding current business processes, eliciting and documenting requirements, defining future-state operating models, supporting procurement activities, and ensuring business needs are translated into clear solution requirements for potential suppliers.
Responsibilities
Requirements Elicitation & Analysis
- Lead workshops and stakeholder interviews to capture, challenge and document business requirements.
- Analyse current systems, processes, and ways of working to identify pain points and opportunities for improvement.
- Produce high-quality business requirements, functional requirements, user stories, use cases and process documentation.
- Facilitate consensus across stakeholders with varying priorities and requirements.
- Define and maintain requirements traceability throughout the programme lifecycle.
Business Process & Operating Model Design
- Conduct current-state ("As-Is") process analysis and mapping.
- Design future-state ("To-Be") processes aligned to business objectives and technology capabilities.
- Support the development of Target Operating Models (TOMs) covering people, process, technology and governance considerations.
- Identify process improvement and transformation opportunities.
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Procurement & Tender Support
- Work closely with procurement and business stakeholders to support the technology procurement process.
- Develop detailed requirements documentation for use in Requests for Information (RFI), Requests for Proposal (RFP), Invitations to Tender (ITT) and supplier evaluation activities.
- Support the development of evaluation criteria and supplier assessment frameworks.
- Participate in supplier demonstrations, evaluations and solution assessments.
- Assist with gap analysis between business requirements and proposed vendor solutions.
Stakeholder Management
- Build strong relationships across business, technical, operational and procurement teams.
- Present findings, recommendations and requirements documentation to senior stakeholders.
- Manage stakeholder expectations and facilitate decision-making throughout the programme.
Delivery Support
- Support solution selection and implementation planning.
- Work alongside project managers, technology teams and suppliers to ensure requirements are understood and delivered.
- Contribute to change impact assessments and business readiness activities as required.
About You
- Proven experience working as a Business Analyst on technology transformation or system replacement programmes.
- Strong background in requirements elicitation and documentation for new software or system implementations.
- Experience supporting technology procurement exercises, including RFI, RFP and ITT processes.
- Experience developing Target Operating Models (TOMs).
- Advanced business process mapping and analysis skills using recognised methodologies.
- Strong workshop facilitation and stakeholder engagement skills.
- Experience conducting current-state and future-state process analysis.
- Ability to translate complex business needs into clear, structured requirements.
- Strong analytical, communication and documentation skills.
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About Us
FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave and work-place pension
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