Response Informatics
Technical Consultant
United Kingdom
Posted about 13 hours ago
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Role: Technical Consultant
Location: UK
Type: Permanent
Responsibilities:
- Conduct customer discovery and assessment workshops
- Analyse customer environments, technical challenges, and business objectives
- Deliver accelerator engagements using Adobe-approved methodologies and playbooks
- Produce assessment reports, recommendations, roadmaps, and other customer deliverables
- Present findings and recommendations to technical and business stakeholders
- Collaborate with Adobe CSMs, TAMs, and Field Engineering teams
- Manage multiple concurrent customer engagements while maintaining high delivery quality standards
Typical accelerator engagements may cover:
- Technical Readiness, such as Troubleshooting’s
- Solution Optimisation
- Implementation and Go-Live Readiness
- Upgrade or Migration Readiness
- Adoption and enablement
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Required expertise:
- Adobe Experience Platform (AEP), plus experience across at least two of RTCDP, Adobe Journey Optimizer (AJO), or Customer Journey Analytics (CJA)
- Candidates should demonstrate practical customer-facing consulting or advisory experience involving data ingestion, identity management, audience segmentation, activation, and enterprise data architecture
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Qualifications:
- Experience delivering technical consulting, advisory, or professional services engagements for enterprise customers
- Strong functional and technical expertise within the relevant Adobe solution track
- Proven ability to conduct structured assessments and discovery engagements
- Experience developing written recommendations, assessment reports, or roadmap deliverables
- Strong communication and presentation skills for technical and business audiences
- Ability to work independently and manage multiple concurrent customer engagements
- Willingness to work within Adobe delivery methodologies, systems, and engagement processes
- Adobe certifications relevant to the proposed solution area
- Experience delivering services within subscription-based or customer success models
- Familiarity with short-form advisory or accelerator-style consulting engagements
- Understanding of enterprise data privacy and regulatory considerations, including GDPR
- Experience supporting customers across EMEA markets
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Skills
Adobe Experience Platform
RTCDP
Adobe Journey Optimizer
Customer Journey Analytics
Technical Consulting
Data Ingestion
Identity Management
Audience Segmentation
Enterprise Data Architecture
Stakeholder Management
Technical Assessment
Roadmap Development
GDPR Compliance
Professional Services
Customer Discovery
Location