Warburtons
Technical Coordinator
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Role: Technical Coordinator
Location: Stockton
Contract: Permanent
Salary: £35,000
Are you a meticulous problem-solver with a passion for baking and an eye for technical detail? Warburtons are seeking a highly organised and proactive Technical Coordinator to join our team and ensure the smooth, efficient production of our quality baked products. If you thrive in a fast-paced environment and enjoy bridging the gap between baking artistry and technical precision, we want to hear from you! Your strategic thinking and operational expertise will help us maintain the highest standards in ensuring the freshest products are delivered on time and in full to our customers.
The Role
As a Technical Coordinator, you will report to the Site Technical Manager, and play a crucial role in maintaining and driving product quality standards, improving our production processes, ensuring adherence to food safety standards, and optimising efficiency. You will be the go-to person for technical troubleshooting and will work closely with our Compliance, Production, and Engineering teams.
- Support the Technical Manager to maintain food safety, hygiene, and quality standards.
- Ensure site compliance across bakery and depots through data, audits, and systems, and act as site quality lead when the Technical Manager is absent.
Key Responsibilities
- Quality Control: Implement and maintain robust quality control procedures, conducting regular process audits to ensure consistent product quality and adherence to specifications.
- Product Assessment: Testing products in our small laboratory, you will monitor quality parameters and identify any areas outside of our specification. You will also collate samples for external testing and sampling.
- Bakery Trials: Working closely with our Centre Technical Team, you will be involved in site bakery trials for existing or new ingredients, packaging, and products.
- Document Management: Be a site expert on document management ensuring all our process specifications are accurate and up to date. With the manufacturing teams, ensure maintenance of accurate production process records and quality control checks, generating reports on quality performance and Key KPIs.
- Equipment Calibration: Manage our internal calibration schedule, liaising with both internal and external engineers to ensure the accuracy of our quality & food safety monitoring equipment.
- Training & Support: Provide technical support and training to bakery staff on production processes and quality.
- Food Safety: Be part of the HACCP & QMS Internal Audit teams, and provide support to the site food safety team, to ensure all relevant food safety regulations and standards are maintained. You will be an integral part of the team ensuring we maintain our BRC accreditation and other external audits.
- Problem Solving: In conjunction with the manufacturing teams, you will analyse production processes, utilise our data capture monitoring systems, be involved in root cause problem-solving sessions, identify areas for improvement, and implement solutions to optimise quality, efficiency, and reduce waste.
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Essential Ingredients
- Experience of working in a fast-paced environment with Food Safety or quality control experience.
- Excellent IT skills including experience of working with various IT systems, Excel, and spreadsheets.
- Strong team working ethic.
- Self-motivated with the ability to work independently and as part of a wider site function.
- Good relationship builder - collaborative in approach, establishing credible, trusted relationships with both internal and external contacts at all levels.
- Good communication skills, both written and verbal.
- Strong balanced judgement and use a pragmatic common-sense approach.
- Attention to detail and high, consistent levels of accuracy.
- Prioritising and Organisation - Ability to plan, organise, and monitor a diverse workload.
- Quality data & KPIs: Collate, trend, and report QMS data to drive decisions.
- Product quality reviews: Routine assessments, benchmarking, and corrective actions.
- Trials & improvements: Coordinate trials, analyse results, document outcomes.
- Audits & compliance: Conduct internal audits and close corrective actions.
- Training & culture: Champion quality through coaching and clear communication.
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Extra Dough
At last and by no means least, you will want to know what your bread is worth.
- A slice of the annual profits (discretionary profit share)
- Family time is important to us, so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra week's annual leave.
- Award-winning pension scheme with company contributions.
- Life assurance.
- Products you will love along with deals and discounts for you and the family through our Extra Dough website.
- Continued investment in your personal development.
- Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!
- Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice, and a comprehensive occupational health service.
We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
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