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Technical Delivery Manager
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Delivery Manager
Employment Type: Permanent
Location: Hybrid - 3 days per week on site in Manchester
Salary: £69,000 + Car Allowance + Bonus
Driving Requirement: A full UK driving licence is required for this role due to occasional travel.
About The Role
A permanent opportunity has arisen for a skilled Delivery Manager to join a leading specialist in solutions, supporting top-tier retail businesses across the UK.
Based in Manchester, this role will take ownership of driving and streamlining a key portfolio of digital infrastructure and systems transformation initiatives. You will lead the delivery strategy across major operational projects, including modernising core e-commerce infrastructure, migrating data platforms to Microsoft Fabric, consolidating WMS and ERP environments across multiple operating entities, and upgrading internal collaboration platforms.
Key Responsibilities
- Portfolio and Delivery Management: Oversee end-to-end delivery across core strategic transformation programmes.
- Workflow and Jira Discipline: Drive agile delivery best practices following an upcoming migration to Jira. Manage daily ticket workflows, ensure tickets are well-defined, clear blockers, and manage ticket ordering.
- Capacity and Resource Allocation: Balance workloads, assess team capacity, resolve cross-project dependencies, and allocate resources effectively across concurrent projects.
- Stakeholder Reporting and Risk Management: Deliver clear, transparent updates to senior leadership regarding project milestones, timescales, and progress. Identify potential delays early, evaluate ripple effects across the portfolio, and re-prioritise resources swiftly when business needs evolve.
- Technical Engagement: Discuss systems, architecture, and technical challenges comfortably with developers, technical teams, and non-technical retail stakeholders alike.
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Key Requirements And Candidate Profile
- Technical Fluency: Strong background managing technical or software delivery programmes. A background in software development or engineering is highly advantageous.
- Resource and Capacity Management: Proven track record in mapping team capacity, identifying bottlenecks, and maintaining clear feedback loops with technical delivery teams.
- Hands-on Delivery Ownership: Strong command of day-to-day workflow management, ticket refinement, backlog ordering, and proactive risk mitigation.
- Executive and Team Communication: Confident communicator, comfortable delivering status updates to senior executives and engaging directly with delivery engineers on technical details.
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